Customer Experience Specialist — Fast-Paced Center, Growth

C&W SERVICES (S) PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

Cushman & Wakefield in Singapore is seeking a customer service representative to professionally manage incoming and outgoing calls, providing accurate information and maintaining high service standards. You will communicate clearly, listen to customer feedback, and stay organized to multitask in a fast-paced environment.

The role emphasizes maintaining service delivery, performing administrative duties, and supporting a diverse client base.

Qualifications

• O levels or higher preferred.
• Experience in contact centre is an advantage.
• Ability to operate in a fast-paced environment.

Responsibilities

• Handle incoming and outgoing calls with accurate information.
• Communicate clearly and manage customer feedback.
• Stay organized and multi-task in a fast-paced environment.
• Maintain good service delivery.
• Perform administrative tasks as assigned.
• Handle other ad-hoc duties as required.

Skills

Communication

Multitasking

Customer service

Education

O levels or equivalent

Job description

Cushman & Wakefield in Singapore is seeking a customer service representative to professionally manage incoming and outgoing calls, providing accurate information and maintaining high service standards. You will communicate clearly, listen to customer feedback, and stay organized to multitask in a fast-paced environment.

The role emphasizes maintaining service delivery, performing administrative duties, and supporting a diverse client base.