Customer Care Specialist — Fast-Paced, Growth‑Oriented

C&W SERVICES (S) PTE. LTD.; Singapore; On-site; SGD 30,000 - 54,000; Full time

Benefits offered by this job

Global company

Career development

Diversity & Inclusion

Job summary

Cushman & Wakefield Singapore is seeking a professional to manage incoming and outgoing calls by providing accurate and consistent information, communicate clearly, and manage customers' feedback in a fast-paced environment.

Preferably O levels and above, with prior experience in a contact centre. The role is part of a global firm that values diversity and inclusion, offers career development, and a flexible, technology-enabled workplace with a comprehensive benefits program.

Qualifications

• Prior experience in a contact centre environment is advantageous.
• Ability to communicate clearly and manage customers' feedback.
• Organized and able to multi-task in a fast-paced environment.

Responsibilities

• Professionally manage incoming and outgoing calls by providing accurate and consistent information.
• Maintain good service delivery.
• Perform administrative tasks assigned.
• Any other ad-hoc duties as assigned.

Skills

Call center experience

Clear communication

Multitasking

Education

O levels and above

Job description

Cushman & Wakefield Singapore is seeking a professional to manage incoming and outgoing calls by providing accurate and consistent information, communicate clearly, and manage customers' feedback in a fast-paced environment.

Preferably O levels and above, with prior experience in a contact centre. The role is part of a global firm that values diversity and inclusion, offers career development, and a flexible, technology-enabled workplace with a comprehensive benefits program.