Customer Experience & Retail Sales Associate

Crocs; Singapore; Hybrid; SGD 15,000 - 18,000; Part time

Job summary

Crocs Singapore is seeking a retail associate to deliver outstanding service in our stores. You will assist customers, operate the POS, manage stock and merchandising, and support loyalty programs.

Requirements include 16+ years old, at least O Level, 1–2 years retail experience, fluent English, and willingness to work rotating shifts including nights and weekends. Basic computer skills are preferred.

Qualifications

• Must be 16 years or older.
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency of other language(s) will be an advantage
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
• Desire to succeed in a high growth, fast-paced retail environment

Responsibilities

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Skills

Customer service

Team collaboration

Flexible shifts

English fluency

Education

O Level or above

Tools

POS system

MS Word/Excel

Job description

Crocs Singapore is seeking a retail associate to deliver outstanding service in our stores. You will assist customers, operate the POS, manage stock and merchandising, and support loyalty programs.

Requirements include 16+ years old, at least O Level, 1–2 years retail experience, fluent English, and willingness to work rotating shifts including nights and weekends. Basic computer skills are preferred.