Retail Sales Associate | Customer Service & POS Pro

Crocs; Singapore; Hybrid; SGD 24,000 - 32,000; Full time

Job summary

Crocs stores in Singapore are hiring a customer‑oriented associate to deliver outstanding service, assist in store operations, and contribute to a high‑growth retail environment. You’ll help customers, learn across departments, and support stock, pricing and promotions.

You’ll join a diverse team, work in shifts including weekends and holidays, use POS systems, and contribute to loyalty programs while ensuring store standards and loss prevention practices are followed.

Qualifications

• Must be 16 years or older.
• Possess at least O Level or above.
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency of other language(s) will be an advantage
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system.

Responsibilities

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Skills

Customer service

Retail experience

English fluency

POS system experience

Computer literacy

Education

O Level or above

Tools

Microsoft Word

Microsoft Excel

Email

Job description

Crocs stores in Singapore are hiring a customer‑oriented associate to deliver outstanding service, assist in store operations, and contribute to a high‑growth retail environment. You’ll help customers, learn across departments, and support stock, pricing and promotions.

You’ll join a diverse team, work in shifts including weekends and holidays, use POS systems, and contribute to loyalty programs while ensuring store standards and loss prevention practices are followed.