Customer Experience & Front Desk Coordinator

AUTOSPRINT PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

AUTOSPRINT PTE. LTD. in Singapore is seeking a proactive Customer Service/Administrative Assistant responsible for greeting visitors, directing them to the right person, and handling inquiries. You will manage bookings, respond to queries on hotline and online pages, and ensure smooth daily operations.

The role also involves reminding customers of servicing dates, processing payments, and assisting with vouchers and other ad hoc administrative tasks to support the team.

Responsibilities

• Greet customers and direct them to the appropriate staff.
• Handle customer queries and feedback.
• Operate the company hotline for inquiries and bookings.
• Manage online media pages for queries and bookings.
• Call customers to remind servicing due dates.
• Maintain customer booking calendar and control congestion.
• Collect payments by cash, NETS, or credit card; manage vouchers.
• Perform ad hoc administrative duties.

Job description

AUTOSPRINT PTE. LTD. in Singapore is seeking a proactive Customer Service/Administrative Assistant responsible for greeting visitors, directing them to the right person, and handling inquiries. You will manage bookings, respond to queries on hotline and online pages, and ensure smooth daily operations.

The role also involves reminding customers of servicing dates, processing payments, and assisting with vouchers and other ad hoc administrative tasks to support the team.