Customer Experience Executive - AI & Next-Gen Engagement (WLWHV)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

The Supreme HR Advisory Pte Ltd in Singapore is seeking a client-focused professional to deliver premium customer experiences and manage loyalty programs. The role emphasizes proactive engagement, relationship-building, and coordinating activities across global markets.

Training is provided; background in customer service, marketing, or CX is advantageous. The position operates on a 5-day work week from 10am to 6pm in Tiong Bahru, with a salary range of SGD 2,500 to 3,000 per month.

Qualifications

• Experience with AI tools to enhance productivity.
• Background in customer service, marketing or CX is advantageous.

Responsibilities

• Deliver a personalized and premium customer experience through proactive engagement.
• Build and maintain strong customer relationships through various communication channels.
• Plan and execute customer appreciation and engagement initiatives.
• Support and manage customer loyalty and ambassador programs.
• Utilize AI and automation tools to enhance customer engagement and operational efficiency.
• Coordinate customer engagement activities across global markets.

Skills

AI tools

Customer service

Communication

Tools

ChatGPT

Job description

Job Description & Requirements

5 days (Mon - Fri)

10am - 6pm

Tiong Bahru

$ 2500 - $ 3000

Responsibilities

• Deliver a personalized and premium customer experience through proactive engagement.
• Build and maintain strong customer relationships through various communication channels.
• Plan and execute customer appreciation and engagement initiatives.
• Support and manage customer loyalty and ambassador programs.
• Utilize AI and automation toolsto enhance customer engagement and operational efficiency.
• Coordinate customer engagement activities across global markets.

Requirements

• Comfortable using AI tools such as ChatGPT or similar platforms to enhance productivity.
• Training provided, while relevant customer service, marketing, or customer experience background would be an advantage.

Lee Wang Hui (Reg No: R26163478)

The Supreme HR Advisory Pte Ltd (Reg No: 14C7279)