Customer Experience Executive (ChatGPT, AI) - WLWHV

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. is seeking a customer experience role in Tiong Bahru, Singapore. Work five days a week, Mon-Fri, from 10am to 6pm, focusing on delivering premium customer experiences and engagement initiatives.

Training on tools will be provided; background in customer service, marketing, or CX is advantageous. The position involves coordinating activities across global markets and leveraging AI tools to enhance productivity.

Qualifications

• Familiar with using AI tools to boost productivity.
• Experience in customer service, marketing or CX is a plus.
• Training will be provided.

Responsibilities

• Deliver a personalized and premium customer experience through proactive engagement.
• Build and maintain strong customer relationships across channels.
• Plan and execute customer appreciation and engagement initiatives.
• Support and manage customer loyalty and ambassador programs.
• Utilize AI and automation tools to enhance engagement and efficiency.
• Coordinate engagement activities across global markets.

Tools

ChatGPT

Job description

Job Description & Requirements

5 days (Mon - Fri)

10am - 6pm

Tiong Bahru

$ 2500 - $ 3000

Responsibilities:

• Deliver a personalized and premium customer experience through proactive engagement.
• Build and maintain strong customer relationships through various communication channels.
• Plan and execute customer appreciation and engagement initiatives.
• Support and manage customer loyalty and ambassador programs.
• Utilize AI and automation tools to enhance customer engagement and operational efficiency.
• Coordinate customer engagement activities across global markets.

Requirements:

• Comfortable using AI tools such as ChatGPT or similar platforms to enhance productivity.
• Training provided, while relevant customer service, marketing, or customer experience background would be an advantage.