(Tiong Bahru) Customer Experience Executive (AI & Engagement) {hkhdv}

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. is seeking a junior Customer Experience Executive (AI & Engagement) to deliver a premium, proactive customer experience. Based on Henderson Road, Singapore, you will engage across channels, support loyalty programs and coordinate activities across global markets. Training provided; familiarity with AI tools is a plus.

Join a hands-on team focused on leveraging AI and automation to improve engagement and efficiency in day-to-day operations.

Qualifications

• Comfortable using AI tools such as ChatGPT or similar platforms to enhance productivity.
• Training provided, while relevant customer service, marketing, or customer experience background would be an advantage.

Responsibilities

• Deliver a personalized and premium customer experience through proactive engagement.
• Build and maintain strong customer relationships through various communication channels.
• Plan and execute customer appreciation and engagement initiatives.
• Support and manage customer loyalty and ambassador programs.
• Utilize AI and automation tools to enhance customer engagement and operational efficiency.

Skills

AI tools usage

Customer service background

Tools

ChatGPT

Job description

Customer Experience Executive (AI & Engagement) (Junior)

5 days (Mon - Fri)
10am - 6pm
Henderson Road, (Tiong Bahru)
$ 2500 - $ 3000

Responsibilities:

• Deliver a personalized and premium customer experience through proactive engagement.
• Build and maintain strong customer relationships through various communication channels.
• Plan and execute customer appreciation and engagement initiatives.
• Support and manage customer loyalty and ambassador programs.
• Utilize AI and automation toolsto enhance customer engagement and operational efficiency.
• Coordinate customer engagement activities across global markets.

Requirements:

• Comfortable using AI tools such as ChatGPT or similar platforms to enhance productivity.
• Training provided, while relevant customer service, marketing, or customer experience background would be an advantage.

No Charges will be incurred by Candidates for any service rendered.