7506 - AI & Engagement Customer Experience Executive

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

The Supreme HR Advisory Pte Ltd invites applications for a Customer Experience Executive (AI & Engagement) at junior level in Singapore. The role is a Monday to Friday, 10am-6pm position based in Redhill, with a monthly salary of SGD 2,500–3,000.

You'll deliver premium customer experiences and leverage AI tools to boost engagement and efficiency. Training is provided, and a background in customer service, marketing, or CX is advantageous as you coordinate global engagement initiatives and

Qualifications

• Experience with customer service or CX is a plus.
• Willingness to learn and use AI tools; training provided.

Responsibilities

• Deliver a personalized and premium customer experience through proactive engagement.
• Build and maintain strong customer relationships across channels.
• Plan and execute customer appreciation and engagement initiatives.
• Support and manage customer loyalty and ambassador programs.
• Utilize AI and automation tools to enhance customer engagement and efficiency.
• Coordinate customer engagement activities across global markets.

Skills

AI tools

Communication

Tools

ChatGPT

Job description

Customer Experience Executive (AI & Engagement) (Junior)

5 days (Mon - Fri)
10am - 6pm
Redhill
$ 2500 - $ 3000

Responsibilities:

• Deliver a personalized and premium customer experience through proactive engagement.
• Build and maintain strong customer relationships through various communication channels.
• Plan and execute customer appreciation and engagement initiatives.
• Support and manage customer loyalty and ambassador programs.
• Utilize AI and automation toolsto enhance customer engagement and operational efficiency.
• Coordinate customer engagement activities across global markets.

Requirements:

• Comfortable using AI tools such as ChatGPT or similar platforms to enhance productivity.
• Training provided, while relevant customer service, marketing, or customer experience background would be an advantage.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279