Customer Engagement Executive (AI & Customer Experience/Service)

The Supreme HR Advisory Pte Ltd; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

The Supreme HR Advisory Pte Ltd is seeking a Customer Experience Executive (AI & Engagement) at a junior level in Singapore. The role runs 5 days per week, 10am–6pm, in Tiong Bahru, with a monthly salary of SGD 2,500–2,750 depending on experience.

You will deliver personalized experiences, build strong relationships across channels, and coordinate engagement initiatives across global markets, leveraging AI tools like ChatGPT to boost productivity and efficiency.

Qualifications

• Comfortable using AI tools such as ChatGPT or similar platforms to enhance productivity.
• Training provided, while relevant customer service, marketing, or customer experience background would be an advantage.

Responsibilities

• Deliver a personalized and premium customer experience through proactive engagement.
• Build and maintain strong customer relationships through various communication channels.
• Plan and execute customer appreciation and engagement initiatives.
• Support and manage customer loyalty and ambassador programs.
• Utilize AI and automation tools to enhance customer engagement and operational efficiency.
• Coordinate customer engagement activities across global markets.

Skills

AI tools usage

Customer experience mindset

Tools

ChatGPT

Job description

Customer Experience Executive (AI & Engagement) (Junior)

5 days (Mon - Fri)

10am - 6pm

Tiong Bahru

$ 2500 - $ 3000

Responsibilities:

• Deliver a personalized and premium customer experience through proactive engagement.
• Build and maintain strong customer relationships through various communication channels.
• Plan and execute customer appreciation and engagement initiatives.
• Support and manage customer loyalty and ambassador programs.
• Utilize AI and automation tools to enhance customer engagement and operational efficiency.
• Coordinate customer engagement activities across global markets.

Requirements:

• Comfortable using AI tools such as ChatGPT or similar platforms to enhance productivity.
• Training provided, while relevant customer service, marketing, or customer experience background would be an advantage.