7506 - Customer Experience Executive [ AI & Engagement ]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Benefits offered by this job

Training provided

Job summary

The Supreme HR Advisory Pte Ltd is seeking a customer experience-focused professional in Singapore to deliver premium service 5 days a week from 10am to 6pm. You will nurture client relationships, plan engagement initiatives, and coordinate global activities.

Training is provided and familiarity with AI tools will boost productivity. This full-time role offers a structured workday in Redhill with a monthly salary of SGD 2,500–2,?000, and opportunities to contribute to loyalty programs and

Qualifications

• Experience in customer service or customer experience beneficial.
• Ability to engage customers across channels with a premium experience.
• Training will be provided; marketing or CX background advantageous.

Responsibilities

• Deliver a personalized and premium customer experience through proactive engagement.
• Build and maintain strong customer relationships through various communication channels.
• Plan and execute customer appreciation and engagement initiatives.
• Support and manage customer loyalty and ambassador programs.
• Utilize AI and automation tools to enhance customer engagement and operational efficiency.
• Coordinate customer engagement activities across global markets.

Skills

Customer service

Relationship building

Event planning

Tools

ChatGPT

Job description

5 days (Mon - Fri)

10am - 6pm

Redhill

$ 2500 - $ 3000

Responsibilities:

• Deliver a personalized and premium customer experience through proactive engagement.
• Build and maintain strong customer relationships through various communication channels.
• Plan and execute customer appreciation and engagement initiatives.
• Support and manage customer loyalty and ambassador programs.
• Utilize AI and automation tools to enhance customer engagement and operational efficiency.
• Coordinate customer engagement activities across global markets.

Requirements:

• Comfortable using AI tools such as ChatGPT or similar platforms to enhance productivity.
• Training provided, while relevant customer service, marketing, or customer experience background would be an advantage.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279