Customer Enablement & Education Program Lead

Tudiptech Tudip Technologies Pvt Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Tudip Technologies Pvt. Ltd is seeking a Customer Training / CE Program Manager to design, execute, and continuously improve customer enablement programs. You will work with Customer Success, Product, Support, Sales, and SMEs to deliver learning experiences that drive product adoption and customer success.

You will scale enablement through instructor-led training, self-paced learning, certifications, onboarding programs, webinars, and AI-driven experiences.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 5–8 years of experience in: Customer Education, Training Operations, Learning & Development, Enablement, Program Management.
• Experience managing enterprise customer training programs.
• Strong project management and stakeholder management skills.
• Excellent written and verbal communication skills.
• Experience with LMS/TMS platforms and virtual learning tools.
• Ability to work cross-functionally in a fast-paced environment.

Responsibilities

• Develop scalable customer training and enablement programs.
• Design onboarding and adoption journeys for enterprise customers.
• Create learning paths, certifications, and customer readiness frameworks.
• Coordinate end-to-end training operations including planning, scheduling, tracking, and reporting.
• Partner with SMEs and instructional designers to develop engaging learning content.
• Support localization and role-based learning experiences where required.
• Track training KPIs and create dashboards for executives.
• Explore AI-powered learning solutions and automation to scale programs.

Skills

Customer Education

Training Operations

Learning & Development

Enablement

Program Management

Stakeholder Management

Communication

Education

Bachelor’s degree or equivalent

Tools

LMS/TMS platforms

Virtual learning tools

Job description

Tudip Technologies Pvt. Ltd is seeking a Customer Training / CE Program Manager to design, execute, and continuously improve customer enablement programs. You will work with Customer Success, Product, Support, Sales, and SMEs to deliver learning experiences that drive product adoption and customer success.

You will scale enablement through instructor-led training, self-paced learning, certifications, onboarding programs, webinars, and AI-driven experiences.