CRM Developer($7000)

RAPSYS TECHNOLOGIES PTE LTD; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

RAPSYS TECHNOLOGIES PTE LTD is seeking an experienced CRM Developer to implement, customize, and optimize Dynamics 365 across on-premise and online environments. You will build CRM portals, develop back-end services via .NET and CRM SDK, and integrate with APIs while ensuring scalable, secure solutions.

The role combines implementation and technical development with onsite client interaction, training, and post-go-live support.

Qualifications

• Degree in Computer Science or Engineering or equivalent work experience.
• At least 6 years relevant experience with Dynamics 365 on premise and online.
• At least 3 years experience with Power Platform, Power Apps, and Power Portal.
• At least 3 years experience with AWS or Microsoft Azure.
• Proficient in C#, with OO programming.
• Experience with Web services like SOAP or REST.
• Proficient in Microsoft IIS configuration.
• Experience with TFS or similar version control.

Responsibilities

• Design and develop CRM solutions using CRM SDK, C#, and .NET.
• Develop portals and back-end integrations for CRM with web services and APIs.
• Onsite client support and project delivery within SLA.
• Configure and test modules based on requirements and deploy.
• Prepare training materials and deliver end-user training.
• Provide technical guidance and mentorship to team members.
• Manage code quality, versioning, and performance testing.
• Collaborate across teams in Waterfall and Agile projects.

Skills

Dynamics 365

Power Platform

Web services (SOAP/REST)

IIS configuration

CRM SDK

Cloud platforms (Azure/AWS)

Education

Bachelor's degree in Computer Science or Engineering

Tools

C#

.NET

TFS

Power Apps

Power Portal

REST

SOAP

Azure

AWS

Job description

We are looking for an experienced CRM Developer to join our dynamic team and drive the development, customization, and optimization of our customer relationship management systems. The ideal candidate will have a strong technical background and proven expertise in delivering robust CRM solutions that empower business growth.

JD:
Overview

The candidate is responsible for Dynamic CRM implementation and maintenance. The candidate shall develop portal and application back-end in CRM, develop interfaces through .NET web services and APIs.

The primary responsibility will be to design and develop different layers of CRM application and to coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product delivery is essential.

Responsibilities

The position combines the roles of implementation specialist and technical developer in one. You will effectively manage your time to participate in planning and implementations utilizing your technical aptitude, and will provide additional support to your manager and ultimately, the client. You will have the opportunity to directly impact the success of our projects and the growth of the firm.

Duties will include but are never limited to:

Primarily responsible for requirements gathering including:

Preparing functional requirements and technical requirements specification based on user requirements gathering sessions and input from the customer.

Presenting to management for review, and making changes as required.

Onsite support.

Architect and develop custom CRM solutions using CRM SDK, C#, and .Net.

Having very good understanding on Mailbox set up and Server Side Synchronization.

Very good exposure to CRM Security Roles and Team setup.

Having deep knowledge on CRM Asynchronous Process, Workflow, Plugins and able to troubleshoot CRM servers if required.

Provide technical guidance to team members.

Testing configuration against final requirements:

Configure software modules based on requirements to test and deploy.

Preparing the training itinerary and materials and delivering training to end users.

Executing cutover procedures at MS Dynamics CRM deployment as identified by your manager:

Following guidelines and checklists developed for deployment.

Adhering to timelines.

Assisting with the preparation of the project status report, project timeline and project budget.

Providing go live and post-implementation support.

Participate in requirements gathering sessions to validate business cases, gather and document business and functional objectives. Build prototypes if required.

Design, build, and maintain efficient, reusable, and reliable code.

Ensure the best possible performance, quality, and responsiveness of applications.

Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues.

Maintain code quality and version.

Validate system performance by developing and conducting test scripts; completing bug fixes.

Conduct training programs to provide technical knowledge and functional knowledge to the participants when requested.

Manage customer relationship through answering questions, resolving concerns and issues.

Manage service delivery as per the SLA (Service Level Agreement) with the customers.

Requirements

Degree in Computer Science or Engineering or equivalent work experience.

At least 6 years relevant working experience with strong knowledge of

Dynamics 365 on premise and Dynamics 365 Online

.At least 3 years relevant working experience with strong knowledge on Power Platform, Power Apps and Power Portal

At least 3 years relevant working experience with strong knowledge on AWS or Microsoft Azure.

Proficient in C#, with a strong understanding of object-oriented programming.

Experienced in Webservice development like SOAP or REST protocol.

Proficient in setting up and configuring Microsoft IIS (Internet Information Server)

Proficient in code versioning tools such as TFS (Team Foundation Server)

Willing to work in implementation and maintenance projects.

Willing to work in Government and Private projects.

Ability to work in both

SDLC Waterfall and Agile projects.