Credit Control & Collections Specialist

Skylink Holdings Limited; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Skylink Holdings Limited in Singapore seeks a collections professional to monitor due and overdue invoices, review aging reports, and negotiate payment plans within policy. You will maintain accurate records and support weekly AR aging reporting.

Collaborating with sales and customer service, you will investigate disputes, issue reminders, and enforce credit control procedures while protecting cash flow and upholding company standards.

Qualifications

• Diploma or degree in accounting, finance, or business, or equivalent experience.
• Minimum 2 to 3 years in accounts receivable, credit control, or collections. Experience with disputes, letters of demand, or legal escalation is strongly preferred.
• Firm and assertive communicator who stays calm and professional under pressure and is comfortable saying no and following through.
• Strong negotiation skills and sound judgment on when to act and escalate when needed.
• Careful and organized, with accurate records and attention to detail.
• Proficient in Excel and accounting software
• Knowledge of Singapore debt recovery processes is a plus.
• Able to work with sales and customer service teams and to push back respectfully when they disagree.

Responsibilities

• Monitor due and overdue invoices, and follow up by phone, email, written correspondence, and in person.
• Review aging reports regularly and prioritize high-risk and high-value accounts.
• Negotiate payment plans within company policy and secure written commitments.
• Investigate and resolve payment disputes with sales, customer service, and customers, and settle billing discrepancies promptly
• Hold firm on valid claims and keep a clear record of every dispute and its outcome.
• Issue reminders, final notices, and letters of demand.
• Recommend accounts for credit hold, stop supply, escalation, or legal action, and prepare documents for lawyers or tribunals when needed.
• Apply and enforce the company's credit control policies and procedures.
• Maintain accurate, up-to-date records of customer communications and collection activity.
• Prepare and distribute weekly AR aging and collection reports to management, flagging risks and recommending actions.
• Support credit limit reviews for new and existing customers.
• Perform other duties as assigned by your superior or the Head of Department.

Skills

Accounts receivable

Credit control

Negotiation

Excel

Communication

Education

Accounting/Finance degree

Tools

Excel

Accounting software

Job description

Skylink Holdings Limited in Singapore seeks a collections professional to monitor due and overdue invoices, review aging reports, and negotiate payment plans within policy. You will maintain accurate records and support weekly AR aging reporting.

Collaborating with sales and customer service, you will investigate disputes, issue reminders, and enforce credit control procedures while protecting cash flow and upholding company standards.