Strategic Credit & Collections Specialist

MyRepublic Broadband Pte Ltd; Singapore; Hybrid; SGD 42,000 - 60,000; Full time

Benefits offered by this job

Wellness Day

Family care benefits

Birthday leave

Work From Anywhere (WFA) leave

Hybrid work arrangement

Fun events

Job summary

MyRepublic is seeking a Finance professional to join our credit control team in Singapore. You will manage customer accounts, perform collections, reconcile payments, and review credit risk to minimise overdue balances.

With 2+ years in credit control or accounts receivable, you will analyse data, prepare reports, and support process improvements. Hybrid work and wellbeing benefits accompany a dynamic, customer-focused finance function.

Qualifications

• Degree/Diploma in Finance, Accounting, or equivalent.
• At least 2 years of relevant experience in Credit Control, Accounts Receivable, Collection, or related finance operations.
• Good understanding of credit control, collection processes, and payment reconciliation.
• Strong analytical and organisational skills with good attention to detail.
• Independent, proactive, and able to take ownership of assigned accounts and tasks.
• Strong communication and interpersonal skills, with the ability to engage customers and internal stakeholders professionally.
• Language proficiency – High
• Good Microsoft Excel skills and experience working with financial or customer account data.

Responsibilities

• Manage and monitor customer accounts to ensure timely collection of outstanding payments and minimise overdue receivables through multiple channels.
• Perform credit control and collection activities, including aging review, Statements of Accounts, follow-ups, payment arrangements, and escalation.
• Perform payment reconciliation and ensure customer accounts are accurately updated.
• Review customer credit information, identify potential credit risks, and recommend actions.
• Handle customer disputes and payment queries, working with relevant teams to resolve issues.
• Prepare and review Statements of Account, aging reports, collection updates, and other credit control reports.
• Support credit control process improvements, system enhancements, and UAT initiatives to improve collection efficiency and accuracy.
• Perform payment reconciliation and investigate discrepancies to ensure accounts are accurate.
• Support legal, small claims tribunal, write-off, negative listing, and other recovery activities as required.
• Perform other ad hoc tasks and projects assigned by the line manager.

Skills

Credit control

Accounts receivable

Excel

Analytical skills

Education

Degree/Diploma in Finance or Accounting

Tools

Microsoft Excel

Job description

MyRepublic is seeking a Finance professional to join our credit control team in Singapore. You will manage customer accounts, perform collections, reconcile payments, and review credit risk to minimise overdue balances.

With 2+ years in credit control or accounts receivable, you will analyse data, prepare reports, and support process improvements. Hybrid work and wellbeing benefits accompany a dynamic, customer-focused finance function.