Course Operations Lead - Academic Affairs

Public Service Division; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Public Service Division in Singapore is seeking an experienced Administrative Operations professional to support CET Administration across course admissions, exams, and records.

You will coordinate part-time course operations, manage student records, and liaise with academic and administrative staff. The role emphasizes meticulous data handling, process improvements, and effective stakeholder service.

Qualifications

• At least 3 years of relevant administrative or operational experience.
• Meticulous, proactive and able to work independently as well as collaboratively in a team.
• Excellent written and verbal communication and interpersonal skills.
• Proficient in Microsoft Office applications and comfortable with systems; familiarity with Generative AI tools.

Responsibilities

• Plan, coordinate and administer admissions and examinations for part‑time courses.
• Maintain records and documentation to support audit and compliance.
• Handle enquiries and provide information to applicants, students and academic staff.
• Liaise with academic and non-academic staff to support course management and examinations.
• Compile, verify and analyse data for operational monitoring and reporting purposes.
• Support systems administration and liaise with vendors to resolve issues.

Skills

Admin experience

Service orientation

MS Office

Communication skills

Generative AI tools

Job description

Public Service Division in Singapore is seeking an experienced Administrative Operations professional to support CET Administration across course admissions, exams, and records.

You will coordinate part-time course operations, manage student records, and liaise with academic and administrative staff. The role emphasizes meticulous data handling, process improvements, and effective stakeholder service.