Chief Operating Officer

SIMHUB PTE. LTD.; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

A technology-focused operational firm in Singapore is seeking a Director of Operations to oversee daily operations, enhance internal processes, and align cross-functional teams for strategic execution. The ideal candidate will have over 6 years of experience in operations management, strong analytical skills, and a track record of leading teams in fast-paced environments. This role is crucial for supporting the company’s growth locally and internationally, with a focus on efficiency and process improvement.

Qualifications

• 6+ years of experience in operations or business administration, preferably in a technology or B2B service environment.
• Demonstrated ability to manage cross-functional teams and lead operational projects independently.
• Experience working in high-growth or international environments is a plus.

Responsibilities

• Oversee core operational areas including business administration and HR coordination.
• Translate strategic plans into executable operational roadmaps with KPIs.
• Monitor operational metrics and proactively flag risks and bottlenecks.
• Monitor operational metrics and flag risks proactively.
• Drive process improvement initiatives to improve execution speed.

Skills

Operational Excellence

Analytical Skills

Process Improvement

Operations Management

Project Delivery

B2B

Procurement

Able To Multitask

Administration

Accountability

Education

Bachelor's or Master’s degree in Business Administration or Operations Management

Tools

Excel

Project Management Tools

KPI dashboards

Job description

Roles & Responsibilities

Job Summary

The Director of Operations will support the executive leadership team in driving day-to-day operational excellence, cross-functional coordination, and strategic execution across the organization. The role focuses on enhancing internal processes, aligning resources with business priorities, and building operational capabilities that support the company’s growth in Singapore and internationally.

Key Responsibilities

• Assist in overseeing core operational areas including business administration, HR coordination, project delivery, compliance, and vendor management.
• Translate strategic plans into executable operational roadmaps with clear KPIs and accountability mechanisms.
• Coordinate across R&D, sales, finance, and administrative functions to ensure workflow efficiency and inter‑departmental alignment.
• Monitor operational metrics and performance dashboards, flagging risks and bottlenecks proactively.
• Support resource planning and talent deployment to match business needs.
• Drive process improvement initiatives to streamline internal systems and improve execution speed.
• Liaise with external partners, government agencies, and service providers on behalf of the CEO.
• Provide operational support in areas such as office establishment, company registration, procurement, and financial reporting.

Qualifications

• Bachelor’s or Master’s degree in Business Administration, Operations Management or related disciplines.
• 6+ years of experience in operations, program management, or business administration, preferably within a technology or B2B service environment.
• Demonstrated ability to manage cross‑functional teams and lead operational projects independently.
• Strong analytical skills with proficiency in Excel, project management tools, and KPI dashboards.
• Excellent communication and coordination skills across business and technical teams.
• Experience working in high‑growth or international environments is a plus.
• Proactive, hands‑on, and able to handle ambiguity in fast‑paced settings.