Conventional Transportation Manager

BOK SENG LOGISTICS PRIVATE LIMITED; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

BOK SENG LOGISTICS PRIVATE LIMITED is seeking a seasoned Manager to oversee the Conventional Trucking Department. You will supervise prime mover/lorry crane/trailer drivers, conduct operations training, and ensure documentation and communication are maintained within the team.

Key duties include leading controllers and customer service staff, maintaining customer relationships, and implementing SOPs and safety practices.

Qualifications

• Diploma/Degree in logistics, transport, or related field.
• Minimum 5 years' experience in transportation operations.
• Experience with TMS, Portnet, Jurong Port and port procedures.
• MS Office skills: PowerPoint, Excel & Word.
• Strong communication and organizational abilities.

Responsibilities

• Oversee Conventional Trucking Department daily operations and supervise drivers and controllers.
• Lead and manage training for new and current staff.
• Ensure compliance with ISO standards and MOM requirements.
• Maintain and enhance relationships with customers.
• Conduct operational performance reviews and meetings with management and customers.
• Review and update SOPs, WIs, and RAs; drive process improvements.
• Monitor department P&L and KPI achievement.
• Address day-to-day operational issues and communicate with customers.

Skills

Leadership

Communication

Organization

Independence

Problem solving

Education

Diploma/Degree

Tools

TMS

Portnet

Jurong Port

Microsoft Office

Job description

We are looking for a manager to oversee the Conventional Trucking Department, responsible for supervising new and current prime mover/lorry crane/trailer drivers during daily operations, conducting operations training and administering all related documentation and communication within the assigned team.

Duties and Responsibilities

• Ensure all work processes are in accordance with ISO standards and adhere to MOM mandatory requirements.
• Lead and manage a team of controllers and customer service executives.
• Maintain and enhance business relationships with customers.
• Support the OSH programme and make safety and health a part of the daily routine, ensuring that safe work methods and relevant regulations are followed.
• Conduct operational performance reviews.
• Attend management and customer meetings.
• Oversee the daily operations to ensure smooth processes.
• Review and update SOP to ensure that they reflect the current procedures.
• Resolve day-to-day operational issues with the staff and follow up with customers.
• Review the Standard Operating Procedures (SOPs), Work Instructions (WIs) and Risk Assessments (RAs) and implement process improvement/systems.
• Monitor and review department's P&L.
• Lead and manage admin and drivers' team KPI.
• Other ad hoc duties assigned by HOD.

Qualification and Education Requirements

• Diploma/Degree
• 5 years' experience in transportation operations
• Experience with TMS (Transportation Management System), Portnet, Jurong Port and port procedures and processes.
• Well-versed Microsoft Office skills: Power point Presentation, Excel & Word.
• Good communication skills (both verbal and written) and excellent organizational abilities.
• Capable to work independently.
• Able to work under pressure and willing to take responsibility and accountability of their role.
• Capable of identifying and suggesting improvements for the company vision and department objectives.