Concierge & Facilities Support Specialist

Jones Lang LaSalle Incorporated; Singapore; Presencial; SGD 27.000 - 40.000; Tempo integral

Resumo da vaga

Jones Lang LaSalle Incorporated in Singapore is seeking a Facilities Concierge professional to support VIP arrivals, greet guests, and manage the concierge desk on site. You will handle inquiries, log feedback, and coordinate with the facilities team to resolve issues efficiently.

You will also book meeting rooms, assist with events, and generate reports while maintaining professional, courteous communication and strong English language skills.

Qualificações

• Experience in the service industry
• Able to multitask with good time management
• Strong written and oral communication skills
• Fluent spoken and written English
• Minimum Diploma in Business/Hospitality/Tourism/Hotel Management or equivalent
• Prior experience with global airlines or leading hotels preferred
• Experience in concierge service a plus

Responsabilidades

• Assist VIP arrivals and manage the concierge counter and inquiries
• Log all feedback and ensure issues are resolved
• Handle complaints and deploy facilities team support
• Use Visitor Management System to pre-register guests/visitors
• Book and manage meeting rooms including setup and AV
• Coordinate events and generate concise reports
• Support Helpdesk as needed and perform ad hoc tasks
• Document all facilities user communications and call/meeting/event reports
• Escalate issues to the manager when required
• Other reasonable tasks assigned by the manager

Conhecimentos

Pressure management

Proactive & solution oriented

Team collaboration

MS Excel & MS Word

Diplomatic & courteous

Formação

Diploma in Business/Hospitality/Tourism/Hotel Management

Ferramentas

Microsoft Excel

Microsoft Word

Descrição da vaga

Jones Lang LaSalle Incorporated in Singapore is seeking a Facilities Concierge professional to support VIP arrivals, greet guests, and manage the concierge desk on site. You will handle inquiries, log feedback, and coordinate with the facilities team to resolve issues efficiently.

You will also book meeting rooms, assist with events, and generate reports while maintaining professional, courteous communication and strong English language skills.