Concierge

Jones Lang LaSalle Incorporated; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Singapore is seeking a Front Desk & Reception and Administrative Support professional to greet residents and guests, manage the main desk, handle inquiries, parcels, and access control.

You will issue access cards, maintain logs, coordinate with contractors, circulate notices, respond to emergencies, and support daily facility operations. The role includes alternating morning and evening shifts with a 5- or 6-day week.

Qualifications

• Greet residents, visitors and guests professionally.
• Manage the main reception desk and first point of contact.
• Handle resident inquiries regarding estate matters and services.
• Issue and manage access cards, parking labels.
• Coordinate with contractors and service providers entering the premises.
• Maintain records of incidents, complaints, and service requests.

Responsibilities

• Greet residents, visitors and guests in a professional and courteous manner.
• Answer incoming calls and direct inquiries appropriately.
• Receive and distribute parcels, registered mail, and deliveries.
• Maintain parcel collection logs and ensure proper handover procedures.
• Issue and manage access cards, parking labels, and update directories.
• Coordinate with contractors and service providers on-site.

Skills

Front desk

Reception

Customer service

Administrative support

Communication

Facilities coordination

Education

Diploma in Hospitality or related field

Tools

Microsoft Office

Access control systems

Job description

## ConciergeAplikuj: On-site: Singapore: Full time: Opublikowano dzisiaj: REQ536520**JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.## **Front Desk & Reception Duties*** Greet residents, visitors, and guests in a professional and courteous manner* Manage the main reception desk and serve as the first point of contact* Answer incoming calls and direct inquiries appropriately* Receive and distribute parcels, registered mail, and deliveries to residents* Maintain parcel collection logs and ensure proper handover procedures## ## **Administrative Support*** Handle resident inquiries regarding estate matters, facilities, and services* Process and forward complaints or feedback to the Management Team* Maintain accurate records of incidents, complaints, and service requests* Issue and manage access cards, parking labels* Update resident contact information and directories ## **Facility Management Support*** Monitor proper usage of facilities and report any damages* Coordinate with contractors and service providers entering the premises ## **Communication*** Circulate notices, circulars, and announcements to residents* Relay urgent messages to residents when necessary* Liaise between residents and the management team ## **Emergency Response*** Respond to emergency situations following established SOPs* Contact relevant emergency services (police, ambulance, fire department)* Alert the Residence Manager and relevant authorities during emergencies ## **Customer Service*** Provide information about the development, nearby amenities, and services* Maintain a professional and helpful demeanor at all times ## **General Duties*** Ensure the reception area is clean, organized, and presentable* Maintain confidentiality of resident information* Complete daily handover reports to the next shift* Attend training sessions and briefings as required* Perform any other duties as assigned by the Residence Manager Morning Shift: 8.00 a.m. to 4.00 p.m Evening Shift: 12.00 p.m. to 8.00 p.m. Alternate 5 days and 6 days week.**Location:**On-site –Singapore