Community Engagement & Frontline Service Associate

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; Sur place; SGD 27 000 - 45 000; Plein temps

Résumé du poste

BUSINESS EDGE PERSONNEL SERVICES PTE LTD is seeking a Frontline Customer Service and Community Outreach Officer to support the Constituency Office in Bedok, Singapore. You will handle resident enquiries, assist in outreach events, maintain records, and coordinate meetings and activities.

This role requires strong communication, teamwork, and proficiency in Microsoft Office, with willingness to work evenings and weekends as needed.

Qualifications

• Good interpersonal and communication skills.
• Customer service-oriented with a positive attitude.
• Able to work independently and as part of a team.
• Proficient in Microsoft Office applications.
• Willingness to work flexible hours, including evenings and weekends when required for events.

Responsabilités

• Support the Constituency Office in ongoing outreach and engagement efforts with residents.
• Assist in community engagement initiatives, grassroots activities, and resident touchpoints.
• Foster positive relationships with residents and stakeholders.
• Perform frontline counter duties at Bedok Community Club.
• Attend to residents' enquiries, applications, registrations, and feedback promptly and professionally.
• Serve residents with compassion, professionalism, and a service-oriented mindset.
• Provide administrative and operational support to the Constituency Office.
• Assist with data entry, records management, correspondence, and document preparation.
• Support scheduling, coordination, and follow-up of meetings and community activities.
• Assist in the management and upkeep of CC facilities.
• Support the setup and teardown of community events, meetings, courses, and grassroots programmes.
• Coordinate logistical and operational requirements for events and activities.
• Utilise internal systems and digital platforms to support resident services and operational processes.
• Maintain accurate records and ensure timely updates of relevant information.
• Carry out any other tasks and responsibilities as assigned by supervisors.
• Support organisational needs during peak periods, major events, and special projects.

Connaissances

Interpersonal communication

Customer service

Teamwork

Independent work

Outils

Microsoft Office

Description du poste

BUSINESS EDGE PERSONNEL SERVICES PTE LTD is seeking a Frontline Customer Service and Community Outreach Officer to support the Constituency Office in Bedok, Singapore. You will handle resident enquiries, assist in outreach events, maintain records, and coordinate meetings and activities.

This role requires strong communication, teamwork, and proficiency in Microsoft Office, with willingness to work evenings and weekends as needed.