Community Engagement Executive | Bedok

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; Vor Ort; SGD 31.000 - 40.000; Vollzeit

Zusammenfassung

Business Edge Personnel Services Pte Ltd in Singapore seeks personnel for Resident Outreach and Engagement and Frontline Customer Service roles at Bedok Community Club. You’ll support residents, handle enquiries and assist with community activities while maintaining professional and caring service standards.

The role also covers administrative support, facilities and event operations, and digital systems updates, with additional duties as assigned. Evening/weekend events may be required.

Qualifikationen

• Good interpersonal and communication skills.
• Customer-service oriented with a positive attitude.
• Able to work independently and as part of a team.
• Proficient in Microsoft Office applications.

Aufgaben

• Resident Outreach and Engagement: support outreach and engagement with residents.
• Frontline Customer Service: handle enquiries, applications, registrations, and feedback at Bedok Community Club.
• Administrative Support: data entry, records management, and document preparation.
• Facilities and Event Operations: assist with setup/teardown of events and meetings.
• Systems and Digital Services: use internal systems and keep information up-to-date.
• Other Duties: assist supervisors and support during peak periods and major events.

Kenntnisse

Interpersonal skills

Customer service

Independent worker

MS Office

Flexible hours

Tools

Microsoft Office

Jobbeschreibung

Resident Outreach and Engagement

• Support the Constituency Office in ongoing outreach and engagement efforts with residents.
• Assist in community engagement initiatives, grassroots activities, and resident touchpoints.
• Foster positive relationships with residents and stakeholders.

Frontline Customer Service

• Perform frontline counter duties at Bedok Community Club.
• Attend to residents' enquiries, applications, registrations, and feedback promptly and professionally.
• Serve residents with compassion, professionalism, and a service-oriented mindset.

Administrative Support

• Provide administrative and operational support to the Constituency Office.
• Assist with data entry, records management, correspondence, and document preparation.
• Support scheduling, coordination, and follow-up of meetings and community activities.

Facilities and Event Operations

• Assist in the management and upkeep of CC facilities.
• Support the setup and teardown of community events, meetings, courses, and grassroots programmes.
• Coordinate logistical and operational requirements for events and activities.

Systems and Digital Services

• Utilise internal systems and digital platforms to support resident services and operational processes.
• Maintain accurate records and ensure timely updates of relevant information.

Other Duties

• Carry out any other tasks and responsibilities as assigned by supervisors.
• Support organisational needs during peak periods, major events, and special projects.

Requirements

• Good interpersonal and communication skills.
• Customer service-oriented with a positive attitude.
• Able to work independently and as part of a team.
• Proficient in Microsoft Office applications.
• Willingness to work flexible hours, including evenings and weekends when required for events.

This role is well-suited for individuals who enjoy interacting with residents, supporting community initiatives, and contributing to a vibrant and caring community environment.

Working Hours:

Mon to Fri: 4 days weekday, Sat/Sun: 1day weekend

Total of 3PM shifts and 2AM shifts per week

AM shift: 9am to 6pm

PM shift: 1pm to 10pm

EA License No.: 96C4864

Reg. No.: R26161270 JOEY TAY YI TING