CME Temp (Bedok, 1 Year)

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 27,000 - 45,000; Full time

Job summary

BUSINESS EDGE PERSONNEL SERVICES PTE LTD is seeking a Frontline Customer Service and Community Outreach Officer to support the Constituency Office in Bedok, Singapore. You will handle resident enquiries, assist in outreach events, maintain records, and coordinate meetings and activities.

This role requires strong communication, teamwork, and proficiency in Microsoft Office, with willingness to work evenings and weekends as needed.

Qualifications

• Good interpersonal and communication skills.
• Customer service-oriented with a positive attitude.
• Able to work independently and as part of a team.
• Proficient in Microsoft Office applications.
• Willingness to work flexible hours, including evenings and weekends when required for events.

Responsibilities

• Support the Constituency Office in ongoing outreach and engagement efforts with residents.
• Assist in community engagement initiatives, grassroots activities, and resident touchpoints.
• Foster positive relationships with residents and stakeholders.
• Perform frontline counter duties at Bedok Community Club.
• Attend to residents' enquiries, applications, registrations, and feedback promptly and professionally.
• Serve residents with compassion, professionalism, and a service-oriented mindset.
• Provide administrative and operational support to the Constituency Office.
• Assist with data entry, records management, correspondence, and document preparation.
• Support scheduling, coordination, and follow-up of meetings and community activities.
• Assist in the management and upkeep of CC facilities.
• Support the setup and teardown of community events, meetings, courses, and grassroots programmes.
• Coordinate logistical and operational requirements for events and activities.
• Utilise internal systems and digital platforms to support resident services and operational processes.
• Maintain accurate records and ensure timely updates of relevant information.
• Carry out any other tasks and responsibilities as assigned by supervisors.
• Support organisational needs during peak periods, major events, and special projects.

Skills

Interpersonal communication

Customer service

Teamwork

Independent work

Tools

Microsoft Office

Job description

Resident Outreach and Engagement

• Support the Constituency Office in ongoing outreach and engagement efforts with residents.
• Assist in community engagement initiatives, grassroots activities, and resident touchpoints.
• Foster positive relationships with residents and stakeholders.

Frontline Customer Service

• Perform frontline counter duties at Bedok Community Club.
• Attend to residents' enquiries, applications, registrations, and feedback promptly and professionally.
• Serve residents with compassion, professionalism, and a service-oriented mindset.

Administrative Support

• Provide administrative and operational support to the Constituency Office.
• Assist with data entry, records management, correspondence, and document preparation.
• Support scheduling, coordination, and follow-up of meetings and community activities.

Facilities and Event Operations

• Assist in the management and upkeep of CC facilities.
• Support the setup and teardown of community events, meetings, courses, and grassroots programmes.
• Coordinate logistical and operational requirements for events and activities.

Systems and Digital Services

• Utilise internal systems and digital platforms to support resident services and operational processes.
• Maintain accurate records and ensure timely updates of relevant information.

Other Duties

• Carry out any other tasks and responsibilities as assigned by supervisors.
• Support organisational needs during peak periods, major events, and special projects.

Requirements

• Good interpersonal and communication skills.
• Customer service-oriented with a positive attitude.
• Able to work independently and as part of a team.
• Proficient in Microsoft Office applications.
• Willingness to work flexible hours, including evenings and weekends when required for events.

This role is well-suited for individuals who enjoy interacting with residents, supporting community initiatives, and contributing to a vibrant and caring community environment.

Working Hours:

Mon to Fri: 4 days weekday, Sat/Sun: 1day weekend

Total of 3PM shifts and 2AM shifts per week

AM shift: 9am to 6pm

PM shift: 1pm to 10pm

EA License No.: 96C4864

Reg. No.: R22110485 (Shanice Lim Xin Ni)