Commercial Systems Lead: POS & Lease Management

Changi Airport Group (Singapore) Pte. Ltd.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Changi Airport Group (Singapore) Pte. Ltd. is seeking a curious, technically competent professional to manage and enhance systems that support the airport's commercial business.

You will balance day-to-day system ownership with delivering enhancements and technology refresh initiatives, collaborating with business stakeholders, technology teams and vendors to keep systems reliable today and positioned for tomorrow.

Qualifications

• Degree in Information Technology, Information Systems, Computer Science, Software Engineering or a related discipline.
• 3–5 years of relevant experience in enterprise application management, retail technology, systems integration, or related IT domains; more senior for Manager role.
• Strong interest in digital transformation and ability to bridge business and technology conversations.
• Familiarity with IT service management, system implementation, application support, cloud platforms, APIs and system integrations.
• Strong project management, vendor/stakeholder management, analytical and problem-solving skills.
• Ability to thrive in a dynamic environment and manage multiple priorities.
• Professional certifications such as ITIL, PMP, PRINCE2, Scrum Master, AWS, Azure, or relevant cybersecurity certifications will be advantageous.

Responsibilities

• Lead the enhancement, operations and governance of commercial platforms, including Lease Management System and POS.
• Partner business users to understand needs and translate requirements into technology solutions.
• Drive system projects from concept to implementation, including procurement, testing, deployment and post-implementation support.
• Manage system integrations and interfaces across enterprise platforms for data flow and reporting accuracy.
• Ensure systems are reliable, secure and compliant with governance, data and cybersecurity requirements.
• Manage vendors and service providers, including budget, contract management and service performance.
• Stay abreast of emerging technologies and recommend solutions that support business innovation.

Skills

ITIL

PMP/PRINCE2

Cloud platforms

Vendor management

Project management

Stakeholder management

Business-IT alignment

Education

Bachelor's degree in IT/CS or related

Tools

AWS

Azure

APIs

ITSM tools

Job description

Changi Airport Group (Singapore) Pte. Ltd. is seeking a curious, technically competent professional to manage and enhance systems that support the airport's commercial business.

You will balance day-to-day system ownership with delivering enhancements and technology refresh initiatives, collaborating with business stakeholders, technology teams and vendors to keep systems reliable today and positioned for tomorrow.