Commercial Executive (Customer Engagement/Business Development)(Shipping)

GMP Technologies; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

GMP Technologies is seeking a Commercial Executive (Customer Engagement/Business Development) in Shipping to build strong relationships with customers and partners across markets, including travel. You will handle pricing and tenders, identify growth opportunities, and represent the company at events.

Degree in Maritime or Business and 1–3 years experience preferred. This role requires excellent communication, cross-functional collaboration, and a professional approach to expand services and

Qualifications

• Minimum Degree in Maritime or Business related discipline.
• 1–3 years of relevant experience in container shipping or logistics.
• Strong interpersonal and relationship-building skills.
• Commercial mindset with high customer empathy.
• Willingness to travel for international meetings.

Responsibilities

• Develop and maintain strong, trusted relationships with customers across markets.
• Meet customers locally and overseas; travel as required.
• Engage in pricing discussions and tenders with customers.
• Support business development, growth opportunities and market entry.
• Represent GMP Technologies at meetings, events, and forums.

Skills

Interpersonal skills

Commercial mindset

Pricing discussions

Presentation skills

Travel willingness

Education

Degree in Maritime or Business related discipline

Job description

Commercial Executive (Customer Engagement/Business Development)(Shipping)

Job Openings Commercial Executive (Customer Engagement/Business Development)(Shipping)

About the job Commercial Executive (Customer Engagement/Business Development)(Shipping)

Our client is a well established Shipping Brand. Currently they are looking for a suitably qualified shipping candidate to join them as " Commercial Executive (Customer Engagement/Business Development) ".

This is a customer-facing role focused on building strong, trusted and long term relationships with customers and partners across key markets.

The primary objectives of the role are to:

• Strengthen customer confidence in the organisation
• Actively engage customers on commercial matters, including pricing and tenders
• Ensure open, two-way information exchange with customers
• Identify growth, expansion, and partnership opportunities
• Represent the company professionally in the market

Key responsibilities :

• Customer Relationship Management (Core Responsibility)
• Develop and maintain strong, trusted relationships with existing customers across assigned markets
• Spend significant time meeting customers locally and overseas, including regular international travel as required
• Act as a key point of contact for customers to understand concerns and expectations, gather feedback on service performance, reinforce confidence in company's reliability and long term commitment
• Ensure customers feel engaged, supported and comfortable working with the company
• Commercial Engagement, Pricing & Tenders (Core Responsibility)
• Business Development & Growth Support
• Identify and explore growth and expansion opportunities within existing trades and new markets
• Support commercial discussions relating to new services, market entry opportunities, strategic partnerships and joint ventures
• Contribute to business cases, commercial narratives and customer engagement strategies for expansion initiatives
• Internal Coordination & Customer Advocacy
• Marketing & Brand Representation
• Represent company professionally at customer meetings, industry events, conferences and trade forums
• Support marketing initiatives, presentations and customer communications when required
• Contribute to strengthening the company's brand presence and reputation in the market
• Reporting & Performance Management
• Maintain structured records of customer visits, meetings and key discussion points
• Provide regular updates to Senior Management on customer sentiment, key opportunities, tender activity, market developments
• Contribute to the monitoring of commercial KPIs related to customer engagement , pricing activity and growth

Requirements:

• Minimum Degree in Maritime or Business related discipline
• Ideally 1 to 3 years of relevant working experience in container shipping, logistics or related industries preferred
• Possess strong interpersonal and relationship building skills
• Possess commercial mindset with high customer empathy
• High level of confidence in engaging senior customer stakeholders
• Hands on experience in handling pricing discussions and tenders
• Possess excellent communication and presentation skills
• Proven ability to work cross functionally and managing multiple stakeholders
• Willingness and ability to travel when required

We regret that only shortlisted candidates will be notified.