Coffee Store Experience Lead – Retail & Demos

Papa Palheta Pte Ltd; Singapore; Presencial; SGD 14.000 - 17.000; A tiempo parcial

Descripción de la vacante

PPP Coffee in Singapore is seeking a Retail Associate to join our new omni-channel retail team. You will oversee our concept store and bridge the product team with the coffee community by recommending products to homebrewers and baristas.

Responsibilities include managing daily store operations, visual merchandising, delivering excellent service, coordinating in-store demos and events, handling customer queries, attending product trainings, and tracking stock.

Formación

• Able to speak fluent English and/or communicate confidently with a diverse group of people
• Able to work during weekends and public holidays
• Service oriented and a team player

Responsabilidades

• Oversee the day-to-day operations of the retail outlet(s) by PPP Coffee in Singapore
• Responsible for maintain the look-and-feel of the shop through visual merchandising and daily housekeeping
• Ensure a high standard of service is provided in the store at all times
• Conduct and follow up on requests for in-store demos, events and/or workshops
• Handle all customer queries and feedback in a professional and timely manner
• Participate in regular product trainings and/or workshops
• Track, monitor and maintain store inventory and ensure accuracy in monthly stock take

Conocimientos

Customer service

Teamwork

Communication skills

Descripción del empleo

PPP Coffee in Singapore is seeking a Retail Associate to join our new omni-channel retail team. You will oversee our concept store and bridge the product team with the coffee community by recommending products to homebrewers and baristas.

Responsibilities include managing daily store operations, visual merchandising, delivering excellent service, coordinating in-store demos and events, handling customer queries, attending product trainings, and tracking stock.