Cluster Sales Manager – Hotels & Events Growth

The Garcha Group Marriott International; Singapore; Vor Ort; SGD 60.000 - 90.000; Vollzeit

Zusammenfassung

The Garcha Group in Singapore operates boutique hotels including Maxwell Reserve, Duxton Reserve, The Vagabond Club and The Serangoon Club, all affiliated with Marriott. We seek a Sales Manager to drive direct sales, group and corporate business, and to develop strategic plans that increase revenue while delivering memorable guest experiences.

The role requires leadership, excellent English communication, and a passion for hospitality sales.

Qualifikationen

• Minimum 3 years of Sales experience, hospitality preferred.
• Bachelor's Degree or higher in Business, Marketing or Hospitality.
• Excellent customer service and negotiation skills.
• Fluent in English; other languages a plus.

Aufgaben

• Develop and foster business through proactive direct sales, telemarketing, direct mail, appointment calls and tours of the hotels leading to directly measurable revenue.
• Develop strategic action plans for the Group to drive measurable, incremental revenue.
• Determine and recommend prospective customers by analyzing information, interviews and customer plans.
• Solicit group, individual and function business through execution of an action plan.
• Quote and negotiate prices with customer representatives, confirm reservations by letter and draw up contracts; close the transaction.
• Coordinate post‑closing with conference services and hotel departments to ensure exceptional guest service.
• Participate in sales trips, trade shows and promotional events within the hotel and industry.
• Handle all incoming enquiries within the assigned area and respond promptly to customers.
• Ensure all correspondences are replied to within 24 hours.
• Conduct site inspections effectively.
• Maintain a clean database in systems.
• Plan and prepare appointments and reports for sales trips.
• Check availability of guestrooms, meeting space and restaurants and block the space.
• Demonstrate excellent interpersonal skills.

Kenntnisse

Interpersonal skills

Communication skills

Leadership

English proficiency

Sales experience

Ausbildung

Bachelor's Degree or higher in Business/Marketing/Hospitality

Jobbeschreibung

The Garcha Group in Singapore operates boutique hotels including Maxwell Reserve, Duxton Reserve, The Vagabond Club and The Serangoon Club, all affiliated with Marriott. We seek a Sales Manager to drive direct sales, group and corporate business, and to develop strategic plans that increase revenue while delivering memorable guest experiences.

The role requires leadership, excellent English communication, and a passion for hospitality sales.