Cluster Manager

MY World Preschool Ltd; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

M.Y World Preschool is seeking a Cluster Manager to lead a group of centre principals, ensuring high-quality preschool services and regulatory compliance. You will drive strategic alignment with our SPARK/ECDA framework and KPIs, while developing leadership and teamwork across the cluster.

You will work to sustain financial health as an Anchor Operator and collaborate with HQ on curriculum, quality assurance and stakeholder engagement, fostering a culture aligned with our core values.

Qualifications

• Bachelor's degree in Early Childhood Education or higher.
• More than 2 years as Senior Centre Leader or 5 years as Centre Leader managing multiple centres.
• Adept at leading, mentoring, communicating with and engaging people to deliver excellent service.
• Able to operate strategies, work independently, think analytically and creatively to solve problems.
• Familiar with SPARK, ECDA regulations, and Anchor Operator (AOP) knowledge is advantageous.
• Understand the potential of digital technologies, including Microsoft 365, Data Analytics and AI.

Responsibilities

• Lead, guide and engage a group of centre principals under your care.
• Deliver preschool services in line with regulatory requirements and our Vision, values and KPIs.
• Aim for KPIs as Anchor Operator (AOP) appointed by ECDA and support financial sustainability.
• Align cluster operations with POS longer-term directions.
• Develop principals through education, coaching and mentorship experiences.
• Foster cohesive teams and contribute to People & Talent Engagement policies.

Skills

Leadership

Mentoring

Communication

People engagement

Problem solving

Education

Bachelor's Degree in Early Childhood Education

Tools

Microsoft 365

Data Analytics

Artificial Intelligence

Job description

M.Y World Preschool was founded by Metropolitan YMCA of Singapore. Our roots go all the way back to year 1980. We are still as committed as ever, to provide affordable and quality infant and child care services to our communities. We adopt a learner-centred and inquiry-based approach, with an emphasis on sustainability, character development and teaching of values. M.Y World was appointed an Anchor Operator (AOP) by the Early Childhood Development Agency (ECDA) in 2014.

Role Description

We are looking for a Cluster Manager to lead, guide and engage a group of centre principals placed under your care.

Key Responsibilities:

Manage the centres in your cluster by

• Delivering preschool services in accordance with legal and regulatory requirements and in alignment with our Vision, business philosophy, operational goals, curriculum approaches, and Core Values
• Continually create and maintain conditions for our centres to meet or exceed Key Performance Indicators (KPIs) for us as an Anchor Operator (AOP) appointed by Early Childhood Development Agency (ECDA), thereby contributing to the longer term financial sustainability of our business
• Aligning your cluster’s operational plans with Projects, Operations & Sustainability (POS)’s longer term directions

Lead the staff in your cluster by

• Relentlessly enhancing your principals’ capabilities through a holistic approach that includes formal education, coaching and mentoring, and assigning thoughtfully-designed development experiences
• Proactively helping your principals build a cohesive team where helping each other is the norm, listen to staff and generate insights for People & Talent Engagement (PTE) to better shape our policies and processes, identify those with potential to advance further and assist in accelerating their development

Partners HQ by

• Collaborating with Programmes and Quality Assurance (PQA) to continuously improve our curriculum approaches so as to maximize value for our parents, and to optimizing our centres’ processes through onsite evaluations and audits and in accordance with Singapore Preschool Accreditation Framework (SPARK) version 2.0
• Supporting requests and initiatives driven by Group Strategy Development (GSD), Group Support Services (GSS), Partnerships & International Collaborations (PIC), Process Innovation & Transformation (PIT) and People & Talent Engagement (PTE)
• Keeping abreast of the latest Early Childhood (EC) best practices, industry standards and ECDA programmes and policies so as to curate what to communicate to internal stakeholders, adapt and operationalize what will deliver greater value at M.Y World
• Tirelessly self reflect how you are internalizing and living the values of Responsibility, Honesty, Caring and Respect, as that you can better exemplify them and lead our colleagues to build an organizational culture consistent with our Core Values
• Diligently strive to become a lifelong learner so as to role model the mindset and behaviours to other colleagues, and acquiring the leadership and management capabilities needed to meet ever-changing expectations

Qualifications

• Possess a Bachelor Degree in Early Childhood Education or higher
• More than 2 years experience as Senior Centre Leader experience or 5 years as Centre Leader managing multiple centres
• Adept at leading, mentoring, communicating with and engaging people to deliver excellent service; savvy in navigating complex operating environments
• Ability to operationalize strategies, work independently, think analytically and creatively to solve problems, and is a responsive planner, negotiator, organizer and project manager
• Well versed with the Early Childhood Development Centres Act, Singapore Preschool Accreditation Framework (SPARK) and other related regulations and legislations; deeply familiar with the Early Childhood Education sector. Knowledge of Anchor Operator Scheme (AOP) will be advantageous
• Understand the potential of digital technologies (eg. Microsoft 365, Data Analytics and Artificial Intelligence), personally learn and lead their use