Cloud Transformation TAM - Drive Executive Cloud Adoption

google asia pacific pte. ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Google Cloud accelerates adoption of enterprise cloud solutions by guiding customers through strategic and technical transformations. A TAM will lead successful engagements across diverse teams and executive stakeholder groups, delivering value as enterprises migrate to Google Cloud services.

The role requires strong relationship management, a track record in cloud-related implementations, and the ability to align business goals with technical outcomes for large-scale customers.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience working with executive stakeholders, managing technical implementation or transformation programs.
• Experience in supporting enterprise customers in cloud operations, technical support, escalation management, or IT consulting.

Responsibilities

• Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goals, and business transformation strategies.
• Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple workstreams and teams to maintain customer momentum.
• Develop strategic relationships with stakeholders to understand a customer’s business and develop strategic roadmaps. Lead quarterly business reviews and executive sessions to better understand business and technical needs.
• Plan for customer events and launches, partnering with Support, Engineering, and Site Reliability Engineering to ensure customer success during critical moments. Work with customers and support to guide issues/escalations to resolution.
• Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate cloud adoption.

Skills

Executive stakeholder management

Cloud operations experience

Customer-facing role

Technical implementation

Education

Bachelor's degree or equivalent practical experience

Job description

Google Cloud accelerates adoption of enterprise cloud solutions by guiding customers through strategic and technical transformations. A TAM will lead successful engagements across diverse teams and executive stakeholder groups, delivering value as enterprises migrate to Google Cloud services.

The role requires strong relationship management, a track record in cloud-related implementations, and the ability to align business goals with technical outcomes for large-scale customers.