Cloud Services Delivery Lead (AWS/Azure)

LPS

Singapore

On-site

SGD 90,000 - 130,000

Full time

26 hours ago

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Job summary

LPS in Singapore is seeking a Cloud Service Delivery Manager to oversee the end-to-end delivery of cloud services, ensuring SLAs, customer satisfaction, and operational efficiency. You will collaborate with Cloud Operations, DevOps, and Cybersecurity to drive high standards in service delivery, performance visibility, and continuous improvement across AWS/Azure environments.

The role requires strong communication and leadership, with 4–5 years in service delivery management and 3+ years in cloud

Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience: 4-5 years in service delivery management, with at least 3 years in cloud service delivery or cloud operations.

Responsibilities

Oversee the delivery of cloud services across AWS or Azure environments, ensuring SLAs and customer expectations.
Act as primary point of contact for clients, addressing needs and requests promptly.
Implement and monitor dashboards and tools to ensure real-time health and performance visibility.
Lead regular service reviews with clients and coordinate with internal teams for service adjustments.
Oversee cloud resource allocation and capacity planning.
Ensure cloud services comply with internal policies and external regulations.
Provide detailed service delivery reports, KPIs, and incident metrics.