Cloud Service Delivery Lead - Assistant Manager

ST Engineering; Singapore; On-site; SGD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive remuneration

Comprehensive benefits

Job summary

ST Engineering is seeking a Service Delivery Assistant Manager to strengthen customer relationships and oversee service delivery within the business context in Singapore. You will guide the service delivery team, manage budgets, and drive efficiency while maintaining high service standards.

You will identify customer needs, reduce costs without compromising satisfaction, and collaborate with team leaders to tailor solutions.

Qualifications

• Experience in customer service, leadership, and logistics may be advantageous.
• Good computer skills and the ability to use business support software.
• Strong customer service, project management, and quality control skills.
• Excellent leadership and customer service skills.
• Strong teamwork skills and attention to detail.

Responsibilities

• Maintain positive relationships with customers.
• Identify customer needs and oversee service delivery within the business context.
• Lead the service delivery team and ensure processes run efficiently.
• Manage finances and budgets.
• Find ways to reduce costs without sacrificing satisfaction.
• Assess customer feedback and refine services.
• Stay organized and meet deadlines.
• Liaise with team leaders to define services and solutions.

Skills

Customer service

Leadership

Project management

Quality control

Teamwork

Logistics

Budget management

Conflict management

Problem solving

Communication

Tools

Business support software

Job description

ST Engineering is seeking a Service Delivery Assistant Manager to strengthen customer relationships and oversee service delivery within the business context in Singapore. You will guide the service delivery team, manage budgets, and drive efficiency while maintaining high service standards.

You will identify customer needs, reduce costs without compromising satisfaction, and collaborate with team leaders to tailor solutions.