GovTech Cloud Delivery Director (AWS & Azure)

Lenovo; Singapore; In loco; SGD 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

Lenovo in Singapore seeks a seasoned Service Delivery leader to oversee multi-government accounts, driving governance, automation, and secure cloud operations. You will partner with GovTech, manage cross-agency portfolios, and mentor SDMs, Technical Leads, and engineering teams to ensure CSI and SLA excellence.

Ideal candidates have 10+ years in IT service delivery with GovTech experience, strong ITIL/ISO frameworks, and hands-on cloud platform familiarity in AWS and Azure GCC.

Competenze

• Bachelor's degree in Computer Science, IT or related field; advanced degree preferred.
• Minimum 10 years in IT service delivery management with 5+ years in large-scale managed services or cloud ops.
• Proven success managing GovTech contracts, IM8-compliant environments, and multi-agency portfolios.

Mansioni

• Provide leadership for service delivery across government accounts in GCC and hybrid infrastructure.
• Define and enforce governance frameworks aligned with GovTech standards, IM8, and SLAs.
• Lead end-to-end delivery lifecycle including incident, problem, change, and release management.
• Establish maker-checker and audit-ready processes for accountability and compliance.
• Serve as senior point of contact for agency CIOs and IT heads with proactive escalation.
• Drive automation and AIOps adoption to reduce manual workload and improve detection.

Conoscenze

Service delivery management

Governance frameworks

Cloud operations leadership

Stakeholder management

GovTech contracts

Formazione

Bachelor's degree in CS/IT

Advanced degree preferred

Strumenti

AWS GCC

Azure GCC

ITIL

ISO 27001

ServiceNow ITSM

ABLR

Grafana

Descrizione del lavoro

Lenovo in Singapore seeks a seasoned Service Delivery leader to oversee multi-government accounts, driving governance, automation, and secure cloud operations. You will partner with GovTech, manage cross-agency portfolios, and mentor SDMs, Technical Leads, and engineering teams to ensure CSI and SLA excellence.

Ideal candidates have 10+ years in IT service delivery with GovTech experience, strong ITIL/ISO frameworks, and hands-on cloud platform familiarity in AWS and Azure GCC.