Cloud/SaaS SMB Account Manager

Google; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

Google Cloud SMB team focuses on helping small and medium-sized businesses, startups and digital natives leverage Google Cloud. As an Account Manager, you will grow the portfolio, manage complex relationships, and collaborate with partners to uncover opportunities across Google’s products, including Cloud, Workspace and AI offerings.

You will engage with SMB and mid-market customers worldwide, advocating for value, and ensuring customer success while navigating a dynamic global landscape from

Qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in sales, client relationships, or account management.
• Experience in cloud, SaaS or AI sales.
• Ability to communicate in Korean fluently.

Responsibilities

• Manage a portfolio of existing Google Cloud customers to maintain and grow their existing business.
• Work with business partners to generate business opportunities within their customer base.
• Identify opportunities to advocate for other parts of the Google product and services portfolio.
• Share customer feedback with Product and Marketing to improve the overall customer experience.

Skills

Sales experience

Account management experience

Client relationships

Cloud/SaaS/AI sales

Korean language fluency

Mandarin language fluency

Education

Bachelor's degree or equivalent practical experience

Job description

Google Cloud SMB team focuses on helping small and medium-sized businesses, startups and digital natives leverage Google Cloud. As an Account Manager, you will grow the portfolio, manage complex relationships, and collaborate with partners to uncover opportunities across Google’s products, including Cloud, Workspace and AI offerings.

You will engage with SMB and mid-market customers worldwide, advocating for value, and ensuring customer success while navigating a dynamic global landscape from