Clinical Operations & Patient Care Coordinator

FULLERTON HEALTHCARE GROUP PTE. LIMITED; Singapore; Sur place; SGD 31 000 - 40 000; Plein temps

Résumé du poste

Fullerton Healthcare Group Pte. Limited is seeking an administrative coordinator in a clinical setting in Singapore. The role covers patient care support, staff supervision, planning and coordinating daily operational activities within a patient care unit.

The candidate will schedule appointments, collect patient data and insurance details, process payments, and ensure PDPA-compliant record management while working across Pasir Panjang and other sites as required.

Qualifications

• Good written and spoken English.
• Interpersonal skills and ability to work with cross-department colleagues.
• Pro-active, patient-oriented and able to work under pressure.

Responsabilités

• Schedule patient appointments and reminder calls.
• Obtain patient address, contact details, insurance information, and medical history.
• Maintain patient data and verify information at every visit.
• Identify insurance coverage and collect co-payments.
• Process payments and balance daily cash deposits.
• Perform timely billing and inform patients about delays and waiting times.
• Support triage to gather information for clinical judgment.
• Respond to patient queries professionally.
• Stay updated with insurance programs and funding sources.
• Assist patients in filling forms.
• Manage patient records in line with PDPA.
• Maintain clinic supplies inventory and stock levels.
• Dispense medications with a second checker.

Connaissances

English proficiency

Interpersonal skills

Pro-active

Stress management

Empathy

Mandarin communication

Formation

GCE N Levels

Description du poste

Fullerton Healthcare Group Pte. Limited is seeking an administrative coordinator in a clinical setting in Singapore. The role covers patient care support, staff supervision, planning and coordinating daily operational activities within a patient care unit.

The candidate will schedule appointments, collect patient data and insurance details, process payments, and ensure PDPA-compliant record management while working across Pasir Panjang and other sites as required.