Clinic Operations & Patient Care Coordinator

SINGAPORE ORTHOPAEDIC SPECIALISTS PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

SINGAPORE ORTHOPAEDIC SPECIALISTS PTE. LTD. is seeking a Patient Services Coordinator to greet patients, answer inquiries, schedule appointments, and support billing and records management. The role requires effective communication and a patient-first mindset.

The coordinator will work with medical staff to optimize scheduling for surgeries and ensure accurate documentation and confidentiality of patient information in the Clinic Management System.

Qualifications

• Greet and assist patients with a welcoming, friendly approach.
• Maintain confidentiality and accuracy in patient records and data entry.
• Handle incoming calls, emails, and inquiries professionally.
• Coordinate appointments and surgery scheduling with attention to resource use.

Responsibilities

• Greet and assist patients, providing a warm and welcoming environment.
• Answer inquiries from patients and schedule appointments.
• Communicate effectively about procedures and patient care.
• Ensure proper documentation and communication of appointment details to patients.

Job description

SINGAPORE ORTHOPAEDIC SPECIALISTS PTE. LTD. is seeking a Patient Services Coordinator to greet patients, answer inquiries, schedule appointments, and support billing and records management. The role requires effective communication and a patient-first mindset.

The coordinator will work with medical staff to optimize scheduling for surgeries and ensure accurate documentation and confidentiality of patient information in the Clinic Management System.