Clinic Admin & Patient Care Coordinator

FULLERTON HEALTHCARE GROUP PTE LTD; Singapore; On-site; SGD 36,000 - 55,000; Full time

Job summary

FULLERTON HEALTHCARE GROUP PTE LTD is seeking a Clinic Administrative Assistant to support Tuas clinics during operating hours. The role covers scheduling, data collection, and patient communications within a compliant PDPA environment.

Shifts run 9:00 am to 9:00 pm, Monday to Sunday on a rotating basis, with two 1-hour meal breaks. Medical billing, payments processing, and patient support are core responsibilities in this admin-focused role.

Responsibilities

• Schedule patient appointments and make reminder calls.
• Obtain patient address, contact details, employer information and medical history
• Maintain accurate patient records and verify information at each visit.
• Identify patient’s PCP coverage and collect co-payments
• Process Paynow or Cash payments and balance daily cash deposits
• Perform timely billing in Clinic Management System.
• Inform patients about delays and waiting times
• Gather patient information to assist clinical judgment and prioritize care.
• Respond to patient queries and concerns professionally.
• Stay informed with PCP related projects.
• Assist patients in completing forms during medical examinations.
• Manage patient records in compliance with the PDPA Act.
• Maintains clinic(s) supplies inventory by checking stock to determine inventory level
• Perform telemedicine data entry and prepare packing

Job description

FULLERTON HEALTHCARE GROUP PTE LTD is seeking a Clinic Administrative Assistant to support Tuas clinics during operating hours. The role covers scheduling, data collection, and patient communications within a compliant PDPA environment.

Shifts run 9:00 am to 9:00 pm, Monday to Sunday on a rotating basis, with two 1-hour meal breaks. Medical billing, payments processing, and patient support are core responsibilities in this admin-focused role.