Patient Care & Administrative Coordinator Intern

Raffles Medical Group Ltdrafflesmedical.com; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

Raffles Medical Group Ltd in Singapore is seeking an organised administrative professional to support appointment coordination, patient communications and general office duties. The role requires proactive follow-up and meticulous record-keeping within a healthcare setting.

Responsibilities include sending confirmations and reminders via email/WhatsApp, following up on outstanding information, and liaising with internal teams to close patient cases efficiently.

Qualifications

• Experience in administrative, customer service or healthcare is advantageous.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Organised and meticulous with attention to detail.

Responsibilities

• Coordinate patient appointments and related administrative activities.
• Send appointment confirmations and reminders via email and WhatsApp.
• Follow up with patients on outstanding information and actions.
• Respond to patient enquiries and escalate when necessary.
• Maintain accurate patient records and track follow-ups.
• Support administrative activities after appointments and ensure follow-up actions are completed.
• Send reports and relevant documentation to patients.
• Maintain records of communications and ensure case closure.
• Assist with preparation, formatting and distribution of reports.
• Maintain patient and appointment records accurately.
• Support data entry, filing and tracking of routine tasks.
• Assist the HealthyLongevity Centre team with other duties.

Skills

Administrative support

Customer service

Healthcare experience

Written and verbal communication

Discretion with confidential info

Multitasking

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

WhatsApp

Job description

Raffles Medical Group Ltd in Singapore is seeking an organised administrative professional to support appointment coordination, patient communications and general office duties. The role requires proactive follow-up and meticulous record-keeping within a healthcare setting.

Responsibilities include sending confirmations and reminders via email/WhatsApp, following up on outstanding information, and liaising with internal teams to close patient cases efficiently.