Clinical Operations Nurse & Patient Care Coordinator

FULLERTON HEALTHCARE GROUP PTE. LIMITED; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Fullerton Healthcare Group Pte. Limited in Singapore seeks an experienced administrator to coordinate interdepartmental workflow, oversee staff, and ensure daily operations run smoothly within a clinical setting.

Responsibilities include scheduling patient appointments, collecting and updating patient data, processing billing and insurance information, handling payments, and maintaining records in compliance with PDPA.

Responsibilities

• Schedule patient appointments and make reminder calls.
• Obtain patient address, contact details, insurance information and medical history.
• Maintain patient data up-to-date and verify patient information at every visit.
• Identify patient’s insurance coverage and collect co-payments.
• Process credit card payments and balance daily cash deposits.
• Perform timely billing in Clinic Management System and in insurance portals.
• Inform patients about delays and waiting times.
• Support triage to gather patient information for clinical judgment to priority of car.
• Respond to patient queries and concerns in a professional manner.
• Stay updated with information regarding insurance programs and funding sources.
• Assist patients in filling forms.
• Management of patients’ records in accordance with PDPA act.
• Maintains clinic(s) supplies inventory by checking stock to determine inventory level.
• Dispensing of medication with second checker.

Job description

Fullerton Healthcare Group Pte. Limited in Singapore seeks an experienced administrator to coordinate interdepartmental workflow, oversee staff, and ensure daily operations run smoothly within a clinical setting.

Responsibilities include scheduling patient appointments, collecting and updating patient data, processing billing and insurance information, handling payments, and maintaining records in compliance with PDPA.