Clinic Operations & Patient Care Coordinator

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 28,000 - 38,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking a capable clinic administrator to provide frontline patient service and support within a professional healthcare setting in Singapore.

You will handle appointment scheduling, registration, and administrative records, while coordinating referrals and follow-ups to ensure smooth patient flow. The role requires strong communication, computer proficiency, and a willingness to assist with various clinic duties.

Qualifications

• Minimum 2 years of relevant experience in a clinic or healthcare environment.
• Experience in healthcare setting advantageous.
• Familiarity with clinic management systems preferred.
• Knowledge of medical insurance claims processing advantageous.
• Comfortable using computer systems and digital tools.

Responsibilities

• Provide frontline customer service and support to patients and visitors.
• Manage appointment scheduling, patient registration, and administrative records.
• Coordinate referral appointments and follow-up arrangements.
• Handle incoming phone calls and respond to general enquiries.
• Process medical insurance claims, billing, payments, and related documentation.
• Monitor and maintain inventory and clinic supplies.
• Assist with general administrative duties and other tasks as assigned.

Skills

Customer service

Communication

Attention to detail

Adaptability

Education

None specified

Tools

Clinic management systems

Job description

PERSOL SINGAPORE PTE. LTD. is seeking a capable clinic administrator to provide frontline patient service and support within a professional healthcare setting in Singapore.

You will handle appointment scheduling, registration, and administrative records, while coordinating referrals and follow-ups to ensure smooth patient flow. The role requires strong communication, computer proficiency, and a willingness to assist with various clinic duties.