Clinical Operations Nurse Coordinator

Fullerton Healthcare Group Pte Ltd; Singapore; Vor Ort; SGD 42.000 - 62.000; Vollzeit

Zusammenfassung

Fullerton Healthcare Group Pte Ltd is seeking a capable administrative professional to coordinate interdepartmental workflows in a clinical unit. The role emphasizes patient care support, data management, appointment scheduling, insurance verification and billing, with a focus on efficiency and PDPA-compliant records handling.

The position requires strong organizational skills, attention to detail, and professional communication to assist patients and staff in daily operational activities within

Aufgaben

• Schedule patient appointments and reminder calls.
• Obtain patient address, contact details, insurance information and medical history.
• Maintain patient data up-to-date and verify patient information at every visit.
• Identify patient’s insurance coverage and collect co-payments.
• Process credit card payments and balance daily cash deposits.
• Perform timely billing in Clinic Management System and in insurance portals.
• Inform patients about delays and waiting times.
• Support triage to gather patient information for clinical judgment to priority of care.
• Respond to patient queries and concerns in a professional manner.
• Stay updated with information regarding insurance programs and funding sources.
• Assist patients in filling forms.
• Management of patients’ records in accordance with PDPA act.
• Maintains clinic(s) supplies inventory by checking stock to determine inventory level.
• Dispensing of medication with second checker.

Jobbeschreibung

Fullerton Healthcare Group Pte Ltd is seeking a capable administrative professional to coordinate interdepartmental workflows in a clinical unit. The role emphasizes patient care support, data management, appointment scheduling, insurance verification and billing, with a focus on efficiency and PDPA-compliant records handling.

The position requires strong organizational skills, attention to detail, and professional communication to assist patients and staff in daily operational activities within