Receptionist

DENTALIS PTE. LTD.; Singapore; On-site; SGD 25,000 - 31,000; Full time

Benefits offered by this job

Incentives

Annual leave

Training in clinic operations

Job summary

Dentalis Pte. Ltd. in Singapore is seeking a front desk/clinic support staff to handle check-in, registration, payments, and patient inquiries. You will also schedule appointments, explain estimates, process billing, and assist with CHAS, MediSave, and insurance claims.

The role requires Singaporean citizen or PR, O Level plus at least one year in service, and English proficiency with Mandarin for Mandarin-speaking patients. Expect a 5.5-day week, no night shifts, with training and incentives.

Qualifications

• Singapore Citizen or Permanent Resident.
• Minimum GCE O Level, 1 year experience.
• Good spoken and written English. Chinese language proficiency required.
• Warm, organised, team player, reliable and takes initiative.
• Comfortable managing several tasks at once.
• Basic computer and administrative skills.
• Prior clinic, air crew, hotel, or customer service experience is a plus - not required.

Responsibilities

• Patient management - check-in, registration, host and payment.
• Answer calls, WhatsApp messages, emails, and walk-in enquiries.
• Schedule, confirm, and manage appointments.
• Explain treatment estimates, payment options, appointment and billing.
• Process billing, CHAS, MediSave, and insurance claims.
• Dispense prescribed medication.
• Send patient reminders, follow-ups, and recall messages.
• Support the clinical team with room turnover, patient areas, and day-to-day operations.
• Help with ad hoc duties as needed.

Skills

Customer service

English speaking

Mandarin Chinese

Multitasking

Education

GCE O Level

Tools

Computer basics

Job description

$2,200 - $2,800/month · 5.5-day week · No night shifts · No Sundays
Students waiting for O or A levels looking for holiday job are welcome to apply.

What You'll Do

• Patient management - check-in, registration, host and payment
• Answer calls, WhatsApp messages, emails, and walk-in enquiries
• Schedule, confirm, and manage appointments
• Explain treatment estimates, payment options, appointment and billing
• Process billing, CHAS, MediSave, and insurance claims
• Dispense prescribed medication
• Send patient reminders, follow-ups, and recall messages
• Support the clinical team with room turnover, patient areas, and day-to-day operations
• Help with ad hoc duties as needed

What We're Looking For

• Singapore Citizen or Permanent Resident
• Minimum GCE O Level, 1 year experience
• Good spoken and written English. Chinese language proficiency required as the role involves assisting patients who communicate primarily in Mandarin.
• Warm, organised, team player, reliable and takes initiative without being asked
• Comfortable managing several tasks at once
• Basic computer and administrative skills
• Prior clinic, air crew, hotel, or customer service experience is a plus - not required

Working Hours

• Monday - Friday: 9:00 am - 6:00 pm
• Saturday: 9:00 am - 1:00 pm
• Work life balance - No night shifts. No Sundays.

What You Get

• $2,200 - $2,800/month, based on experience
• Performance incentives
• Annual leave and statutory benefits
• Hands-on training in clinic operations, billing, and patient care

About Dentalis

A boutique dental clinic in a three-storey heritage shophouse in Singapore's CBD. Small team, varied work, no volume-clinic pace. A short walk from Tanjong Pagar, Maxwell, and Outram Park MRT.