Clinic Patient Services & Front Desk Specialist

Khoo Teck Puat Hospital; Singapore; On-site; SGD 25,000 - 35,000; Full time

Job summary

Khoo Teck Puat Hospital in Singapore is seeking an organised clinic assistant to support doctors’ consultations, registration, appointments, billing and patient inquiries. The role emphasizes accurate record-keeping, PDPA compliance and courteous service.

You will help with room readiness, EMR data entry, and basic patient care tasks such as measuring vital signs and assisting with procedures, while coordinating with other departments to maintain smooth clinic operations.

Qualifications

• Minimum qualification: GCE “N” Level, ITE NITEC, ITE Higher Nitec, or Diploma.
• Positive attitude, initiative, and willingness to learn.
• Possesses good interpersonal and communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Relevant healthcare or clinic experience will be an advantage.

Responsibilities

• Assist in ensuring clinic readiness to receive patients and visitors by maintaining adequate inventory levels and checking that equipment is clean and functional.
• Perform room assisting duties: retrieve/return patient’s record, chaperone doctors and provide language translation, prepare and assist doctor for exams or minor procedures, take vitals and record in EMR, collect specimens.

Skills

Interpersonal skills

Communication skills

Customer service

Language translation

Education

GCE N Level / ITE NITEC / ITE Higher Nitec / Diploma

Tools

Microsoft Office

Job description

Khoo Teck Puat Hospital in Singapore is seeking an organised clinic assistant to support doctors’ consultations, registration, appointments, billing and patient inquiries. The role emphasizes accurate record-keeping, PDPA compliance and courteous service.

You will help with room readiness, EMR data entry, and basic patient care tasks such as measuring vital signs and assisting with procedures, while coordinating with other departments to maintain smooth clinic operations.