Clinic Patient Concierge & Navigator

Recruit Express Pte Ltd; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a patient service professional to assist and guide patients through the healthcare system. You will provide wheelchair support, measure vitals, and help with general inquiries to ensure a smooth visit for patients.

The role also involves promoting Self-Service Kiosk and mobile applications, assisting with way-finding, and helping eligible patients complete medical questionnaires.

Responsibilities

• Attend to patient’s queries and help patient to navigate through our healthcare system.
• Provide special assistance such as wheelchair to patient as and when required.
• Observe and tag fall risk patients, issue facemask and measure temperature for patients with flu and fever.
• Promote and educate patient on the use of Self-Service Kiosk and mobile applications.
• Assist or perform height, weight and blood pressure measurement on patients when required.
• Assist patient with way-finding and general enquiries.
• Assist eligible-patient in completing medical questionnaire.

Job description

Recruit Express Pte Ltd in Singapore is seeking a patient service professional to assist and guide patients through the healthcare system. You will provide wheelchair support, measure vitals, and help with general inquiries to ensure a smooth visit for patients.

The role also involves promoting Self-Service Kiosk and mobile applications, assisting with way-finding, and helping eligible patients complete medical questionnaires.