Clinic Ops Team Lead (PERM)

ENVIRODYNAMICS SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

EnviroDynamics Solutions Pte Ltd in Singapore is seeking an experienced Clinic Operations Manager to oversee daily clinic activities at West side polyclinics. You will ensure optimal manpower utilization, smooth service delivery and cost efficiency.

You will lead a large frontline team, drive strategic initiatives such as Healthier SG and digital transformation, coordinate with polyclinics and HQ on workforce planning, training and process improvements to enhance patient experience.

Qualifications

• 2–3 years of clinic operations experience.
• Experience leading a large team of 20+ healthcare frontline staff is a strong advantage.
• Strong leadership & communication skills.
• Degree in any discipline.

Responsibilities

• Oversee daily clinic operations, ensuring optimal manpower utilization, cost efficiency, and smooth service delivery.
• Drive and support strategic initiatives to enhance care delivery and service excellence.
• Manage administrative functions including staff scheduling, patient flow, inventory control, and facility operations.
• Lead process improvements to enhance operational efficiency and patient experience.
• Collaborate with internal stakeholders across polyclinics and HQ on manpower planning, training & development, digital transformation, policy improvements, and emergency preparedness.

Skills

Leadership

Communication

Staff scheduling

Operations management

Project management

Education

Bachelor's degree

Tools

Clinic software

Job description

Company's Profile:

Join one of Singapore's leading academic health systems, recognised for its excellence in healthcare, research, and education. The organisation has been ranked among The Straits Times's Best Employers and listed in the Top 10 of Singapore's Leading Employer Awards, reflecting its strong commitment to employee growth and engagement.

With a people-first culture, they are dedicated to staff development and workplace well-being. You can look forward to a meaningful career with an organisation that values innovation, compassion, and excellence in advancing health for the community.

Work location: West side polyclinics

Job Responsibilities:

• Support the Polyclinic Manager in overseeing daily clinic operations, ensuring optimal manpower utilization, cost efficiency, and smooth service delivery.

• Drive and support the implementation of strategic initiatives (e.g., Healthier SG, Social Prescribing, Age Well SG) to enhance care delivery and service excellence.

• Manage administrative functions including staff scheduling, patient flow, inventory control, and facility operations.

• Lead and implement process improvements to enhance operational efficiency and patient experience.

• Collaborate with internal stakeholders across polyclinics and HQ on manpower planning, training and development, digital transformation, policy and workflow enhancements, new clinic development, and emergency preparedness.

Requirements:

• At least 2 - 3 years' clinic operations experience
• Experience in leading a large team of 20+ healthcare frontline staff in any clinic/hospital setting will be a strong advantage
• Strong leadership & communication skills
• Degree in any discipline

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Cassie Chan | R2197426

EnviroDynamics Solutions Pte Ltd | EA No: 12C6285