Clinic Operations Lead – Patient Care & Admin

THE STRAITS MEDICAL SERVICES PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

The Straits Eye Centre in Singapore is seeking a Clinic Executive to ensure smooth operations, create a welcoming environment, and support both our medical team and patients.

You will manage patient appointments, registrations, billing and insurance submissions (Medisave), maintain confidential records, handle front desk inquiries, coordinate with doctors and staff, and supervise clinic inventory to ensure compliant, efficient service.

Qualifications

• Diploma in Healthcare Management or related field required.
• Experience in clinic operations or healthcare administration preferred.
• Strong organizational and multitasking skills for a dynamic environment.
• Excellent communication and customer service skills.

Responsibilities

• Ensure a high level of customer service, addressing patient needs with care and efficiency.
• Oversee daily clinic operations to ensure efficiency and excellent patient care.
• Manage patient appointments, scheduling, and registration with a friendly approach.
• Handle billing, insurance claims, and Medisave submissions accurately.
• Maintain patient records and ensure data confidentiality.
• Provide front desk support, assisting with patient inquiries and concerns.
• Coordinate with doctors, optometrists, and staff to optimize workflow.
• Manage clinic inventory and ensure medical supplies are well-stocked.
• Ensure compliance with clinic policies and regulatory requirements.

Skills

Customer service

Organization

Multitasking

Communication

Education

Diploma in Healthcare Management

Diploma in Business Administration

Job description

The Straits Eye Centre in Singapore is seeking a Clinic Executive to ensure smooth operations, create a welcoming environment, and support both our medical team and patients.

You will manage patient appointments, registrations, billing and insurance submissions (Medisave), maintain confidential records, handle front desk inquiries, coordinate with doctors and staff, and supervise clinic inventory to ensure compliant, efficient service.