Clinic Operations & Customer Care Associate

BEYOND MEDICAL GROUP PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

BEYOND MEDICAL GROUP PTE. LTD. in Singapore is seeking a clinic operations assistant who will support daily functions, assist the Clinic Manager and Medical Director, and ensure smooth front-desk activities.

You will handle customer service, cashiering, appointment bookings, inquiries, insurance matters including Medisave and Letters of Guarantee, liaise with vendors and regulators, and assist in renewing licenses as required by the clinic.

Responsibilities

• Assist in clinic's day to day operations and functions.
• Assist the Clinic Manager and Medical Director in the assigned clinic.
• Responsible for all aspects of customer service including but not limited to cashiering, appointment booking, and answering customer enquiries.
• Responsible for all matters pertaining to insurance, Medisave, and Letter of Guarantee(s).
• Liaise with customers, vendors, suppliers, and local regulatory bodies when required.
• Assist in the renewal of relevant licenses.
• Other duties assigned by the Clinic Manager and/or Medical Director as required

Job description

BEYOND MEDICAL GROUP PTE. LTD. in Singapore is seeking a clinic operations assistant who will support daily functions, assist the Clinic Manager and Medical Director, and ensure smooth front-desk activities.

You will handle customer service, cashiering, appointment bookings, inquiries, insurance matters including Medisave and Letters of Guarantee, liaise with vendors and regulators, and assist in renewing licenses as required by the clinic.