Clinic Manager

BEAUTIFUL MUM @ ORCHARD PTE. LTD.; Singapore; Presencial; SGD 120.000 - 180.000; Jornada completa

Descripción de la vacante

BEAUTIFUL MUM @ ORCHARD PTE. LTD. is seeking a dynamic Clinic Manager to lead our premium wellness and aesthetic clinic in Singapore.

You will oversee daily sales operations, drive revenue growth through exceptional client engagement, and mentor a frontline team to deliver outstanding service. Responsibilities include developing sales strategies across services, setting KPIs, building relationships with mothers-to-be and new mothers, coordinating with marketing for in-store campaigns, and

Formación

• Minimum 5 years in sales or business development in wellness/healthcare/beauty.
• Proven leadership and team management experience.
• Strong interpersonal and client-centric communication.

Responsabilidades

• Develop and execute sales strategies across all services.
• Set and monitor KPIs to hit monthly and quarterly targets.
• Lead, mentor, and train sales and front-desk teams.
• Oversee daily sales operations and CRM documentation.
• Collaborate with marketing for promotions and events.

Conocimientos

Sales leadership

Team management

Client communication

Maternal wellness

Descripción del empleo

We are looking for a dynamic Clinic Manager to lead our team in a premium wellness and aesthetic clinic. You will oversee daily sales operations, manage a team, and drive revenue growth through exceptional client engagement.

Job Description:

• Develop and execute sales strategies to drive growth across all service offerings.
• Set and monitor KPIs to meet or exceed monthly and quarterly sales targets.
• Identify and explore new business opportunities and customer segments.
• Provide tailored consultations and build trusted relationships with expecting and new mothers.
• Deliver high-quality, empathetic customer service aligned with the wellness journey of clients.
• Maintain strong client retention through personalized follow-up and care.
• Lead, mentor, and train the sales and front-desk team to achieve performance standards.
• Conduct regular coaching sessions on sales techniques, product knowledge, and service etiquette.
• Foster a positive and professional work culture focused on collaboration and results.
• Oversee daily sales operations and ensure seamless appointment flow and client experience.
• Ensure accurate documentation of sales records, package usage, and client information in CRM systems.
• Prepare performance reports and provide strategic insights to management.
• Work with the marketing team to execute in-store promotions, wellness campaigns, and referral initiatives.
• Represent the brand in workshops, events, and wellness collaborations.
• Stay updated on industry trends and customer feedback to help refine offerings.

Job Requirement:

• At least 5 years of sales or business development experience in the wellness, healthcare, or beauty industry.
• Strong leadership capabilities with proven team management experience.
• Excellent interpersonal and communication skills with a warm, client-centric approach.
• Passion for maternal wellness and delivering exceptional service.