Clinic Manager

BEAUTIFUL MUM PAYA LEBAR PTE. LTD.; Singapore; Presencial; SGD 70.000 - 110.000; Jornada completa

Descripción de la vacante

BEAUTIFUL MUM PAYA LEBAR PTE. LTD. seeks a dynamic Clinic Manager to lead our premium wellness and aesthetic clinic in Singapore. You will oversee daily sales operations, manage a team, and drive revenue growth through exceptional client engagement.

Key duties include shaping sales strategies, setting KPIs, coaching staff, maintaining CRM records, and collaborating with marketing on wellness campaigns and events to elevate the client experience.

Formación

• 5+ years of sales or business development in wellness, healthcare, or beauty.
• Proven leadership with team management experience.
• Excellent interpersonal and communication skills with a client-centric approach.
• Passion for maternal wellness and delivering exceptional service.

Responsabilidades

• Develop and execute sales strategies to drive growth across all service offerings.
• Set and monitor KPIs to meet monthly and quarterly sales targets.
• Identify and explore new business opportunities and customer segments.
• Provide tailored consultations and build trusted relationships with expecting and new mothers.
• Deliver high-quality, empathetic customer service aligned with the wellness journey of clients.
• Maintain strong client retention through personalized follow-up and care.
• Lead, mentor, and train the sales and front-desk team to achieve performance standards.
• Conduct regular coaching sessions on sales techniques, product knowledge, and service etiquette.
• Foster a positive and professional work culture focused on collaboration and results.
• Oversee daily sales operations and ensure seamless appointment flow and client experience.
• Ensure accurate documentation of sales records, package usage, and client information in CRM systems.
• Prepare performance reports and provide strategic insights to management.
• Work with the marketing team to execute in-store promotions, wellness campaigns, and referral initiatives.
• Represent the brand in workshops, events, and wellness collaborations.
• Stay updated on industry trends and customer feedback to help refine offerings.

Conocimientos

Leadership

Communication

Team management

Client-centric

Sales strategy

Herramientas

CRM systems

Descripción del empleo

We are looking for a dynamic Clinic Manager to lead our team in a premium wellness and aesthetic clinic. You will oversee daily sales operations, manage a team, and drive revenue growth through exceptional client engagement.

Job Description:

• Develop and execute sales strategies to drive growth across all service offerings.
• Set and monitor KPIs to meet or exceed monthly and quarterly sales targets.
• Identify and explore new business opportunities and customer segments.
• Provide tailored consultations and build trusted relationships with expecting and new mothers.
• Deliver high-quality, empathetic customer service aligned with the wellness journey of clients.
• Maintain strong client retention through personalized follow-up and care.
• Lead, mentor, and train the sales and front-desk team to achieve performance standards.
• Conduct regular coaching sessions on sales techniques, product knowledge, and service etiquette.
• Foster a positive and professional work culture focused on collaboration and results.
• Oversee daily sales operations and ensure seamless appointment flow and client experience.
• Ensure accurate documentation of sales records, package usage, and client information in CRM systems.
• Prepare performance reports and provide strategic insights to management.
• Work with the marketing team to execute in-store promotions, wellness campaigns, and referral initiatives.
• Represent the brand in workshops, events, and wellness collaborations.
• Stay updated on industry trends and customer feedback to help refine offerings.

Job Requirement:

• At least 5 years of sales or business development experience in the wellness, healthcare, or beauty industry.
• Strong leadership capabilities with proven team management experience.
• Excellent interpersonal and communication skills with a warm, client-centric approach.
• Passion for maternal wellness and delivering exceptional service.