Supervisor

BEAUTIFUL MUM @ ORCHARD PTE. LTD.; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

Beautiful Mum @ Orchard Pte. Ltd. in Singapore is seeking a seasoned Sales/Business Development leader to grow across service offerings. You will develop strategies, set KPIs, and mentor the sales and front-desk team to deliver exceptional client experiences.

This role requires you to build trusted relationships with expectant and new mothers, drive growth, collaborate with marketing, and provide strategic insights to management while maintaining a positive, results‑oriented culture.

Qualifications

• 5+ years in sales/business development in wellness/healthcare/beauty
• Strong leadership with team management experience
• Excellent interpersonal and communication skills
• Passion for maternal wellness and delivering exceptional service
• Shortlisted candidates only will be notified

Responsibilities

• Develop and execute sales strategies to drive growth across all service offerings
• Set and monitor KPIs to meet monthly and quarterly sales targets
• Identify and explore new business opportunities and customer segments
• Provide tailored consultations and build trusted relationships with expecting and new mothers
• Deliver high-quality, empathetic customer service aligned with the wellness journey of clients
• Maintain strong client retention through personalized follow-up and care
• Lead, mentor, and train the sales and front-desk team to achieve performance standards
• Conduct coaching sessions on sales techniques, product knowledge, and service etiquette
• Foster a positive, professional work culture focused on collaboration and results
• Oversee daily sales operations and ensure seamless appointment flow and client experience
• Ensure accurate documentation of sales records, package usage, and client information in CRM systems
• Prepare performance reports and provide strategic insights to management
• Work with the marketing team to execute in-store promotions and events
• Represent the brand in workshops and collaborations
• Stay updated on industry trends and customer feedback to refine offerings

Skills

Leadership

Interpersonal skills

Communication

Maternal wellness passion

Tools

CRM systems

Job description

Job Description

• Develop and execute sales strategies to drive growth across all service offerings.
• Set and monitor KPIs to meet or exceed monthly and quarterly sales targets.
• Identify and explore new business opportunities and customer segments.
• Provide tailored consultations and build trusted relationships with expecting and new mothers.
• Deliver high-quality, empathetic customer service aligned with the wellness journey of clients.
• Maintain strong client retention through personalized follow-up and care.
• Lead, mentor, and train the sales and front-desk team to achieve performance standards.
• Conduct regular coaching sessions on sales techniques, product knowledge, and service etiquette.
• Foster a positive and professional work culture focused on collaboration and results.
• Oversee daily sales operations and ensure seamless appointment flow and client experience.
• Ensure accurate documentation of sales records, package usage, and client information in CRM systems.
• Prepare performance reports and provide strategic insights to management.
• Work with the marketing team to execute in-store promotions, wellness campaigns, and referral initiatives.
• Represent the brand in workshops, events, and wellness collaborations.
• Stay updated on industry trends and customer feedback to help refine offerings.

Job Requirement

• At least 5 years of sales or business development experience in the wellness, healthcare, or beauty industry.
• Strong leadership capabilities with proven team management experience.
• Excellent interpersonal and communication skills with a warm, client-centric approach.
• Passion for maternal wellness and delivering exceptional service.
• We regret only shortlisted candidates will be notified.