Supervisor

NGEE ANN MEDICAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

NGEE ANN MEDICAL PTE. LTD. in Singapore seeks an experienced sales professional to develop and execute growth strategies across all wellness service offerings.

The role focuses on building trusted relationships with expectant and new mothers, delivering empathetic service, and leading the sales team to hit monthly and quarterly targets. Responsibilities include KPI governance, new business development, CRM documentation, and collaboration with marketing for promotions and events.

Qualifications

• Minimum 5 years of sales or business development in wellness/healthcare/beauty industries.
• Strong leadership with proven team management.
• Excellent interpersonal and communication skills with a client-centric approach.

Responsibilities

• Develop and execute sales strategies to drive growth across all service offerings.
• Set and monitor KPIs to meet monthly and quarterly targets.
• Identify and explore new business opportunities and customer segments.
• Provide tailored consultations and build trusted relationships with mothers.
• Deliver empathetic customer service aligned with the wellness journey of clients.
• Maintain client retention through personalized follow-up and care.
• Lead, mentor, and train the sales and front-desk team to achieve performance standards.
• Coach on sales techniques, product knowledge, and service etiquette.

Skills

Sales experience

Leadership

Interpersonal communication

CRM familiarity

Tools

CRM systems

Job description

Job Description:

• Develop and execute sales strategies to drive growth across all service offerings.
• Set and monitor KPIs to meet or exceed monthly and quarterly sales targets.
• Identify and explore new business opportunities and customer segments.
• Provide tailored consultations and build trusted relationships with expecting and new mothers.
• Deliver high-quality, empathetic customer service aligned with the wellness journey of clients.
• Maintain strong client retention through personalized follow-up and care.
• Lead, mentor, and train the sales and front-desk team to achieve performance standards.
• Conduct regular coaching sessions on sales techniques, product knowledge, and service etiquette.
• Foster a positive and professional work culture focused on collaboration and results.
• Oversee daily sales operations and ensure seamless appointment flow and client experience.
• Ensure accurate documentation of sales records, package usage, and client information in CRM systems.
• Prepare performance reports and provide strategic insights to management.
• Work with the marketing team to execute in-store promotions, wellness campaigns, and referral initiatives.
• Represent the brand in workshops, events, and wellness collaborations.
• Stay updated on industry trends and customer feedback to help refine offerings.

Job Requirement:

• At least 5 years of sales or business development experience in the wellness, healthcare, or beauty industry.
• Strong leadership capabilities with proven team management experience.
• Excellent interpersonal and communication skills with a warm, client-centric approach.
• Passion for maternal wellness and delivering exceptional service.

We regret only shortlisted candidates will be notified.